May 28, 2024
Episode 321: In the Dynamics Corner Chair: Nurture and Empower the Future of BC and AI Innovation
Have you ever wondered how AI and ERP can dance a tango that leads to innovation? We're not just theorizing; we're practically applying tools like ChatGPT and M365 Copilot, unraveling their capabilities to boost efficiency in both work and life. The episode is a treasure trove as we dissect the future of coding languages and celebrate the empowering potential of AI, Community Growth, Talent Development, and the Future of ERP Development With AI.
In this insightful episode, Microsoft MVP Tine Starič shares his journey as a Microsoft Dynamics 365 Business Central MVP. Tine's narrative is inspiring and practical. He also discusses how to get involved with Business Central. Listen to Tine's community and knowledge-sharing story and gain practical advice for your tech journey.
#MSDyn365BC #BusinessCentral #BC #DynamicsCorner
Follow Kris and Brad for more content:
https://matalino.io/bio
https://bprendergast.bio.link/
00:00 - Attracting Young Talent to Dynamics
14:59 - Community Growth and Talent Development
29:42 - Future of ERP Development With AI
40:32 - Utilizing Copilot for Idea Generation
48:42 - Dynamics Conferences
58:34 - Public Speaking and Community Support
WEBVTT
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Welcome everyone to another episode of Dynamics Corner, the podcast where we dive deep into all things Microsoft Dynamics.
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Whether you're a seasoned expert or just starting your journey into the world of Dynamics 365, this is your place to get insights, learn new tricks and hear from industry experts.
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I'm your co-host, chris.
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And this is Brad.
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This episode was recorded on May 1st 2024.
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Chris, Chris, Chris, it's already May.
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Oh, don't remind me.
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It seems like that the year just started yesterday.
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Yeah, thankfully for you.
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Hopefully the season's changing and you'll have some nicer weather.
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We had another amazing episode.
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We were able to talk a lot about the community, how to inspire younger talent to join the community, and also some good conversation about the differences between conferences in the United States and in Europe.
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With us today, we had the opportunity to speak with Tina Starch starch I think this is early.
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It's early dude, it's early in the morning kind of honey, because you're like pitch black and I'm frigging.
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Yeah, it's early in the morning.
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Hello.
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Daylight.
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Hello, good morning, good afternoon, good evening.
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We have the whole spectrum here.
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How are you doing?
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Good Afternoon here.
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So, I like it.
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That's good, that's good.
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It's early morning here, but not as early as it is for chris, but that's okay.
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Hey, can I?
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Can I say something because I just saw?
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I just saw.
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Congrats, my friend, thank you for getting mvp you got an mvp.
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Congratulations.
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I have not gone on.
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That's first.
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I have not gone on to any social media yet today, nor did I get on yesterday afternoon.
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This week has been a tough week for me, but congratulations.
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I'm just going to go with chris's words yeah, it was like the first thing I saw, like I just like maybe two minutes right before this started yeah, I've been an mvp for five hours that's it awesome I hope to be one of the first to congratulate you, chris.
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Thank you for sharing that.
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I wish I had known that.
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The big praise to you.
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So I'm sure you must be excited now with that news that you received this morning.
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It is the first of the month, so we should see quite a few new additions to the mvp crew.
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How are you doing?
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You recovered from your?
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jet lag.
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Oh yeah, it was.
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Uh, it went up to like thursday, friday and then after the weekend I was, I was fine again.
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So now I'm back to to the usual sleep schedule oh, that's good.
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That's good.
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I'm still impressed and in awe.
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I don't know, maybe I just don't have it anymore.
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Back many years ago I might have been able to do it, which is a.
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It's powerful.
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What we're going to talk about, uh, so you went from europe for a conference directly over two directions north america and san diego back to back and back, and that's quite a run for you.
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And, like I said when I said to you when I spoke with you in San Diego, I don't know how you did it, but you did, and you pulled off some great presentation on code review.
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I'm still referencing it when I have conversations with everybody.
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I have to talk with you about that afterwards as well.
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But before we jump into the discussion, would you mind telling everyone a little bit about yourself?
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Sure, who you are, what you do?
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So my name is Tina Stajic and I'm originally from Slovenia.
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So for the past almost three years now, I've been living in Lithuania to kind of see how other countries, how other people approach the same problems that we were doing solving it.
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Back in Slovenia, I'm more or less a developer in the BC world.
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Now I have the title of an architect, but I don't know.
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I still see the work as the same.
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Yeah, that's pretty much the professional side.
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Aside from that, what I really like doing is conferences, speaking, and I'm slowly getting into writing things.
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I think I've adopted this knowledge sharing part of my life quite well at this point.
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That's good and you do a great job at presentations.
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As I had mentioned, I had sat through some of your presentations and the knowledge sharing it's important and I've been doing a lot of reading on you know the mind and how you think and how you work and the chemicals that are released in your brain or the hormones I guess you could say not chemicals, but the sharing to a community is actually important to a person and how you feel with a sense of belonging and you make you feel good in the circle of safety and a number of things.
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So I do notice, in this remote digital world I guess everybody calls it where a lot of people are working remotely, that there's.
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We have all been finding ways to share and connect and get together, even though we're not in person, to get those hormones, um, that make you feel good.
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So it's another thing.
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So you also had moved.
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It's so many people, chris, move to different countries, like I mean I guess I keep saying it's from here in the United States.
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A lot of individuals move from state to state.
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So I guess it's similar but it's different.
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I mean because it's a state to a state.
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You're still in the United States.
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Each state has different rules, but generally speaking it's still the same type of culture.
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There's some differences between regions, but to get up and move from one country to another where you know there's different rules, you know legally that you have to learn to adopt to.
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From the government point of view.
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From the government point of view, from the cultural point of view, from the language point of view, there's a lot to it and I admire everyone who does that.
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I have never been brave enough to do that.
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So yeah, it's well.
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So I wanted to say that I don't know.
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A lot of a lot of people have said that to me like, wow, you're so brave, you were able to move.
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But I'm not sure.
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I honestly just don't think I've thought it through enough.
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I was like, oh, this is a cool idea, let's go with it, and over time you just see where you land.
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So it's not as like this huge change that you make.
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It's okay, let's's move, let's figure out the rest one thing at a time.
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That is.
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That's good.
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I think that that's important.
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Just jump and and head into it, um, and, like you said, see where you land and uh.
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So so your work as a developer, primarily, as you had stated, your role, uh, working with business central.
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How long have you been?
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doing it.
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The very first time I touched NAV was in 2015.
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I still remember it was the same year that I started my university and on the first day of university, all of the students, they have this huge party.
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And the next morning I came home and my father and my brother they were already in this business.
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So my father was a consultant, my brother he's a developer and I said come here.
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And I had to fix a report, I had to add a line somewhere, and that was october 2nd that I got introduced to this world of erp oh wow, you know the exact date.
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I would remember it too if you're asked to fix a report it's nice to see that your family brought you into it, because that's one of the topics that we wanted to talk about with with business, and I wanted to hear your story of what attracted you.
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And now I understand the story that your family brought you in.
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But what attracted you to jump into Business, central development or Nav Development, I guess back in 2015?
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And what attracts you to stay with it?
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Because you know, as the product has been around I know Microsoft purchased it in early 2000, but the product had been around even longer under Novision, and there's a lot of, I guess, old timers not to be disrespectful that are in the community, that are moving on because of age, they're retiring or they choose to do different paths.
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So there is a need to introduce younger talent to the pool to be able to support such a great product.
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So what is it that drew you to it?
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What keeps you to it?
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I have a lot, so many, questions about this, because we had some great talks about this, and what do you think can be done to attract others?
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so maybe if I start with what pulled me in and what kept me here, uh, so yeah I I started at that october 2nd, right the hungover morning, trying to fix a report, which nobody likes to do.
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I think my brother and my father had I won't say they had noble reasons to bring me in.
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Like everybody, they just needed more help, more work.
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So I was the free resource in that household and then over the years I've only worked like occasionally right if there were more reports to fix or some easy fixes to make.
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And, to be honest, I wasn't really good at it, partially because I had to learn a lot of those things on my own.
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Because at the time, in 2015, I was actually trying to study to become a math professor, which didn't really end the way I wanted it to a math professor, which didn't really end the way I wanted it to.
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So after the first year when I failed, I switched to economics, because in that one year I was already playing around with NAV so much that I figured, hey, actually I can teach myself how to code.
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This is fun, but I had no clue what it means to post an invoice.
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What does it mean to post?
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So at that time I then decided I like numbers but I want to switch to numbers with more meaning.
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So I started studying accounting and kind of take the path of let me try to teach myself how to code and let the university teach me how to post a document.
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What does everything mean in accounting sense?
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And like?
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The main reason was I always liked computers and with NAV, the simplicity of development is something that brought me in quite quickly.
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And then when you work with customers, you have this really short feedback cycle.
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But when I adjust the report, I can get an email within two hours, somebody saying oh thank you, you've done such a great job.
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And I mean, all I did was move some fields around, and that keeps the happy hormones flowing.
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And you like to do this more.
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So at some point, it's your dopamine.
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Is that what it is?
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It's the dopamine that gives you that short-term high.
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We'll talk about the others too uh, oxytocin, serotonin, and then the dreaded cortisol too, if we can jump into that, but we'll keep it away from psychology.
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No, but this is amazing um, yeah, so that's.
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That's kind of um.
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It was really good because with development you can do only, let's say, two hours per week and you've done something.
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I don't have to be at a job for eight hours each day.
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They don't need me for that amount of time, and that was really cool, so I could always work alongside my studies.
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But then at some point, because this first company was sort of a garage firm, I realized that we're not going to move to Business Central, and that's when I said, okay, let's find a proper partner.
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And when I was there, the biggest, let's say, revelation was wow, you can have seniors that guide you, you can have people to teach you how to do things, you can learn what you're doing wrong without breaking a production, and that was so awesome.
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I was like let's continue doing that.
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And that also then kind of led me to relocate to Lithuania in kind of search of new challenges and this kind of.
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The last part which I would say cemented why I want to be in Business Central is when I started going to conferences, when I saw the community, when it's like, okay, you have seniors that can help you, but now you can also have all of the seniors in this whole industry that are so willing to teach, to help, to suggest things, and I think I've never gotten off this high of community goodies.
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That's amazing because you do have you know.
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You get more courageous because you have people that can help and mentor you.
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I mean, I really you kind of came at the right time because the community has continued to grow and everyone's willing to share their knowledge.
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You know online and just about everywhere.
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You know I I wish I could say the same thing like that early, and I've shared that story before, but it's great to hear that you know you stuck with it and you had the senior, senior folks near you to help you through that.
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So that's awesome.
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It is pretty weird to go through a different path right, like what you thought you're going to do in life, and then you like find something that's like this is cool, I'll stay here.
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I wonder how many people actually do that.
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I've thought about that before.
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You had mentioned you started off as a math major and then, due to some revelation or some circumstance, you decided to change majors and your studies were on accounting, which is great for ERP.
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I mean, to do development and understand accounting is a huge bonus when working with ERP software.
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But I actually wonder how many individuals start off or even finish college or university and stay with that career, or if they switch careers.
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It's, it's interesting to see.
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I mean, I'm I don't know if any of us know, I'm just throwing that out philosophically, it's, it's something because I come across and discuss with many individuals how many you know they they had a change in career.
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Um, and it's chris's point, it's, it is.
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And you had mentioned the community.
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I, I think over the past several years it it seems to be growing closer, even though there's a global group now.
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Is that, you know?
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I don't know if that's because of the internet, I guess you could say in the open communication.
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Is it because the application is evolving so much that everybody needs to help each other in order to survive with it?
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Because everybody's working on implementing with customers and, to point, you don't want to break someone's production.
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So I think it's a point to me personally.
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It feels like everyone's getting closer and there is a lot of mentorship for each other.
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And it's not only I see it bi-directional as well, because some of the senior, older folks may not know or understand some of the newer technology, newer terminology, newer processes.
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So some of the individuals, such as yourself, when you go to the conferences yourself, you share and present and also train information.
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So with that, what do you see, or how do you think that we could get others like yourself into this community?
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What type of attractions do you think there could be?
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Because there is a challenge out there.
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Microsoft has the reskilling, the upskilling programs to try to attract newer talent to the space.
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But from your point of view, your perspective, from where you are.
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What do you see as some of the challenges and some things that could help with it?
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So there are a couple of angles.
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One that I have thought about a lot is, you know, from the university perspective, I'm an accounting major and honestly, I feel like in this business central world, it's easier to pick up business focused people and teach them how to develop, rather than picking up I don't know C++ developer and trying to bring them into AL because well, honestly, al is not the best language in the world and even I had a couple of points in my career where I was thinking should I stay here or should I go for a mature language?
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So one of the things and that's also something that we notice in our organization that if you bring people from Python into AL, sooner or later, if they don't have this interest for the business side of it, they'll move away again to building something with Python right, Because AL can only go so far.
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So I think that's one of it, that we shouldn't hunt for technical people.
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We should hunt for people with interest in business and try to upskill them to understand what we're doing on the technical side as well.
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Another one would be the whole community aspect.
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For me, for example, for a long time I didn't even realize that there are conferences.
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I didn't realize that there are bloggers, I didn't realize that there are webinars.
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Once I did, that opened my eyes so much and I don't really know how we could do that.
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But I do wish, uh, we could bring more, more younger people to the conferences to see there's more to this than just just an application.
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Right, you're not just posting an invoice, you're here doing this together with with everyone else.
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Uh, and that was we can.
00:18:40.781 --> 00:19:02.048
We can talk about that later, but that was a weird experience for me at directions north america, where two-thirds were about above 50 or something like that, and I would prefer to to have more people that are my age oh, that is wait.
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I have to say.
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I always have to say I forget the sound sometimes and I don't want to abuse it, but that's a.
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You hit on some key points.
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You hit on some key points because some of those challenges it is the exposure, it is the sense of belonging to a community.
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I think it goes back to where we are, where everyone now is predominantly remote and you don't have a lot of those interactions.
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I know someone like myself.
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It's not as difficult for me, I think, because I started my career and a majority of my career was in person, in office, where I had that in office discussion with coworkers, where if I had a problem I yelled over the.
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You know we had cubicles in the office I was in.
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I yelled over the cube to somebody and asked them for help, or, you know, we threw pieces of paper over.
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There's someone showing up at your desk, or you just went to get water.
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you know that's what the whole water cooler conversations come in, but you could sit and talk to them and I think that's a big portion that we're missing.
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And I realize that now, just with some interactions with younger talent coming into the industry, as well as some of the challenges of working remotely.
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But your relation of that to having the community and doing the conferences, it just hit me.
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It's impactful because it gives you the sense of belonging.
00:20:36.520 --> 00:20:53.431
Yeah, you also hit a key point too when you had mentioned that the younger talents should come from more of the business aspect and just upskilling them to learn how to do some development or getting into the functional side of things.
00:20:53.431 --> 00:21:04.330
And I think one of the things that I've noticed that what you've been doing is you've sort of combined that power automate, which is another area of the business too.
00:21:04.330 --> 00:21:12.829
So I mean, you kind of have to have somebody that can think about things as holistically in a sense.
00:21:12.829 --> 00:21:52.470
So but yeah, I'm just I was curious about your experience of North America and so there are a mixture of background Because, yeah, a lot of people that came from another ERP system too, going into Business Central and they're doing it successfully because, like you said, they have that business consulting mindset and how things should work for a business and they're just translating it into the development side of things as well I think, uh, so there's two things that that pop up.
00:21:52.871 --> 00:21:58.564
Um, first of all, if, if I come back to to the fully remote work, right?
00:21:58.564 --> 00:22:02.509
Um, that's something that we struggle as well.
00:22:02.509 --> 00:22:09.905
On the one side, I will always say that we, as employees, we need to have remote work.
00:22:09.905 --> 00:22:17.047
I, personally, I go to the office 90% of the time because my mindset is I didn't relocate to Lithuania to work from home.
00:22:17.047 --> 00:22:19.523
If I wanted that, I would stay back in Slovenia.
00:22:20.086 --> 00:22:29.740
But at the same time, if somebody would say, no, you now have to come back to the office, I'd be like, okay, let me see who won't force me back to the office.
00:22:29.740 --> 00:22:32.789
But at the same time, we struggle with the same thing.
00:22:32.789 --> 00:22:46.000
When we do knowledge sharing, when we try to have brainstorming sessions, it just doesn't work the same way because people are not engaged in those conversations, in those discussions.
00:22:46.000 --> 00:23:20.200
So we are trying to find a carrot to get people more well coming back to the office, at least for those events where I think it would be beneficial and I had, oh yeah, and to the point of having, like the business background, something that I I kind of miss in our current organization.
00:23:20.200 --> 00:23:43.326
We're so heavily developer focused that we don't really have a lot of consultants, and then a lot of people are left with just trying to figure out the business, and I would much rather have more seniors again, more people who you can ask, so all of those dinosaurs, as they like to call themselves.
00:23:43.326 --> 00:24:08.099
I think they have very much a role to play still it.
00:24:08.119 --> 00:24:12.039
it's important because also the applications evolving to where I don't see there to be a need for as much development as they used to be because a lot of the functionality is there.
00:24:12.039 --> 00:24:35.743
And then having business focused individuals, they think with using the application to solve the problem versus developing a solution, so then the aspect of development becomes a little more meaningful or valuable versus just redoing something or doing a function because you may not understand how the application works.
00:24:36.565 --> 00:24:42.362
I think in the US you have a much more mature approach when it comes to that.
00:24:42.362 --> 00:24:53.064
Again from my experience at North America, in US you're more willing to find a partner in ISV who has already done this, while in Europe I think we're more prone to.
00:24:53.064 --> 00:24:56.291
I think we can build this again on our own.
00:24:59.039 --> 00:25:03.265
I appreciate this and I want to make sure we don't forget.
00:25:03.265 --> 00:25:23.482
I want to also talk about the differences because, you understand, we had conversation between the North America conference and the EMEA conference or the European type conferences, because there are cultural differences between the US when it comes to business, centrally implementation, and in Europe, generally speaking.
00:25:23.482 --> 00:25:27.426
I know that it's not, you know, a cookie cutter for both countries.
00:25:27.426 --> 00:25:52.371
There are different organizations in each region, I guess you could say, but that was a nice way to put it because one of the differences is in the US, the partners aren't as small, I mean aren't as large, excuse me, we have a smaller partner base, whereas if you talk with some individuals, with the partners generally speaking, in the European region, they're larger partners.
00:25:52.371 --> 00:25:55.825
You know they have a large development staff, right, they have a large number of people.
00:25:55.825 --> 00:26:03.000
I think it might be attributed to what you had mentioned, it's ah, I can just create that, so.
00:26:03.000 --> 00:26:09.463
So to go back to what are your thoughts, you said you'd mentioned to have it's.
00:26:09.463 --> 00:26:25.972
It's a catch-22 in a sense, because you had mentioned to get the draw in younger talent that are more business focused versus technical focus, draw them into conferences, draw them into learning information about.
00:26:25.972 --> 00:26:27.775
You know we all laugh.
00:26:27.875 --> 00:26:39.001
Quote the community um, how can you, how do you see you can draw someone there, because that is difficult, because there is a certain point where they almost have to be either guided to it or they have to search for it.
00:26:39.001 --> 00:26:41.405
Right, they have to come across it somehow.
00:26:41.405 --> 00:26:43.048
So how?
00:26:43.048 --> 00:26:45.814
You were fortunate because your family was already.
00:26:45.814 --> 00:26:51.512
Your family was already involved and they brought you in in a sense by working on a report.
00:26:51.512 --> 00:26:55.728
But how could we get that information out there to others?
00:26:55.728 --> 00:26:57.071
Is it through university?
00:26:57.071 --> 00:27:02.608
Is it through, you know, tiktok or something like that, or you know?
00:27:02.608 --> 00:27:30.127
Where do you see or think, in your opinion, your opinion, this is what it is, you know a way to attract younger talent to come in and then to be able to mentor them to be successful with the application I'm not sure about tiktoks, but mainly just because I um, I've never searched for career advice on on tiktok, but maybe that is the future, who knows?
00:27:30.951 --> 00:27:33.861
well, I've never used it myself, but I just hear a lot about it.
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