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Welcome everyone to another episode of Dynamics Corner, the podcast where we dive deep into all things Microsoft Dynamics, whether you're a seasoned expert or just starting your journey into the world of Dynamics 365.
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Innovative strategies, hackathon and a peek into the future with AI integration.
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I'm your co-host, chris.
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And this is Brad.
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This episode was recorded on February 22nd 2024.
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Chris, Chris, Chris, I learned something today, Me too, man, I didn't know this existed.
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I learned a lot.
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I finally understand this whole AI vector semantic search and I'm happy we had this conversation and I'm happy we had this conversation.
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Back in February, microsoft hosted the AI for Microsoft Dynamics 365 Business Central Hackathon and with us today we had the opportunity to speak with Jeremy Viska, dimitri Katzen and Stefano D'Ameliano about their contribution to the hackathon good morning everyone, good morning morning.
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Good afternoon.
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Hello, good afternoon.
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And also good future, Because Dimitri is with us from the future.
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From tomorrow.
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So it's evening, it's evening, it's a warm evening, oh, warm so it's not tomorrow, it's evening, it's a warm evening.
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Yes, oh warm.
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So it's not tomorrow, it's today, but in the evening yep yes I show you in your evening yes, yes, I get all this time stuff mixed up um I guess this is night it feels night time yeah, it feels it's dark.
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It's still dark out there, right?
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now exactly, it's already dark here, so we are on the dark side yeah, so.
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Stefano and Brett will be on the light side today.
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Yes, exactly, be on the light side today.
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Yes exactly.
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Two on the dark side, and I think well, jeremy will be in the light side too.
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So you know, but um, forza, forza, forza.
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Forza.
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Sorry, I said Forza Ferrari.
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Ah sorry, yes, forza Sorry.
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I said Forza Ferrari, ah sorry, yes, forza Ferrari, but I'm not a huge fan of car sports.
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So, yes, ferrari for Italy's like pizza, but I'm not a big follower of Formula 1 and stuff like that.
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You don't have so much money yet.
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Exactly.
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I'm working for that.
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You don't have to have a lot of money to watch.
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To watch.
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No.
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To go or to race.
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You have to have a lot of money to watch.
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To watch, no To go or to race you have to have a lot of money, exactly.
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And I didn't realize how much money was in that sport.
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To drive you need a lot of money.
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The drivers make a lot of money.
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The vehicles are millions of US dollars I think it's $16 million per and then what they put on for the tracks is crazy.
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I don't know if I'll like Ferrari next year, with them changing up the team, but we'll see.
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Right now this year, I like Ferrari and McLaren.
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Those are my two favorites.
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But, jeremy, welcome.
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We worked with Ferrari, I think seven, eight years ago.
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It was our customer for some parts and I have a live meeting with them and I saw how they create the internals of their uh their cars.
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It's absolutely incredible.
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So you can choose.
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Also when you buy a ferrari for yourself, if you have the money, you can choose the type of uh also the type of uh internals you want, uh, the colors, the type of way how internals are created.
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So you can choose every minimal types of details in the internals.
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It's incredible.
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They had more than 100 types of internal colors and stuff that you can choose from in order to customize your car.
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So it's incredible.
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Those cars are incredible.
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I think if Microsoft would like to talk about Business Central performance during these conferences, they need to have Ferrari as a customer.
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I was going to mention that telemetry.
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I never really understood telemetry as much as I did with what they do with F1 racing, because all of the tracking that they do on those vehicles is incredible if you take a look at all of the telemetry and the monitoring that they do.
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With the slight adjustments because you're talking fractions of a second performance gains it is for them and, um, I was fortunate enough to go to the f1 race in miami recently and you never appreciate how fast those vehicles are moving, until you see one zoom, you, you, that's just incredible.
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It's, um, it was absolutely incredible.
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But, uh, dimitri, stefano jeremy, thank you for taking the time to speak with us this morning.
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I have a lot of questions for you all and I'm happy that you are all here, because it's a topic that interests me and I was able to follow from afar, not as close, intimately as you.
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But before we get into the conversation, if you would, would each of you tell us a little bit about yourself, dimitri, yeah, hi everyone.
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I'm Dimitri.
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I'm MVP for Business Central and a central QA creator.
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I'm a big fan of AI in Business Central and a central QA creator and a big fan of AI in Business Central and in general.
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So, yeah, I would love to talk about our AI hackathon, that we hacked Our team hacked this February.
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Stefano.
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My name is Stefano, from Italy.
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I'm an MVP on Business Central and on Azure.
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I work from Business Central for a very lot of years and from an AV in the past.
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My work is actually mainly divided between Business Center and Azure Staffs, so I also, like Dimitri, I'm quite passionate about AI in general.
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I have done in the past, and actually currently doing, some projects in AI.
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I'm happy that Dimitri was the creator of this hackathon idea and with Jeremy and Dimitri I think we have done quite nice scenarios that I hope that in the future will be also embedded into the standard product.
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Excellent.
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One question that I have that in the future will be also embedded into the standard product.
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Excellent.
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One question that I have to ask Did you have pineapple pizza yet with Giulio?
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Yes, you did.
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Yes, and did you like the pineapple pizza?
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No, not too much.
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Not too much.
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I honestly prefer the Italian way.
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But, yes, we have done the experiment.
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I think that we will propose that in some next events, but I can confirm that the Italian style is better.
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Excellent, excellent.
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We'll have to follow up and have a conversation with the two of you on that.
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Yeah, uh, jeremy hey, uh, another.
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Just rounding out the gang of bc mvps on the call, since now you two are as well as christopher and brad, so there's five of us in the room, so a good hand in poker.
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Uh, been've been doing things for BC for a very long time and very much a generalist in lots of areas.
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I love to dive deep briefly into each thing and find all the different ways that things can be leveraged and used and brought together, mixing and matching different things, or mixing and matching different things.
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So it made me laugh watching you guys kind of talk pizza shenanigans from afar, because Swedish pizza shops have the same attitude of mix and match and see what works.
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So you know the horrors that people fight over the pineapple is.
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I would love to introduce them to some of the ones I love and some of the ones I fear here.
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Like they put shawarma on pizza, so it's a nice Turkish meat, very good.
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But also you can get pizzas here with bananas and peanuts and things like that.
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So it's a whole different culinary world.
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That takes it to a whole new level.
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Bananas and peanuts Shrimp tuna.
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Bananas and peas.
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I think we have to stop there, because now I'm afraid.
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Yeah, I blame myself.
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I ate the pizza with the apples just three days ago, oh wow.
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That's wild.
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You can write us where you will be in Venice.
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Exactly.
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But yeah, don't unfollow me.
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Yeah, it was just one.
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I think just the conversation with the thought of apples, bananas and peanuts on pizza just totally threw off my focus for a few moments, but, as you had alluded to in the introductions and back in February February 20th to February 23rd Microsoft hosted to explore the realm of AI within Business Central, the AI hackathon for Microsoft Dynamics 365 Business Central, and the three of you were on a team I guess, if you call it Is that the official word the team that submitted a contribution to this hackathon.
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I was able to watch from afar afterwards as you had discussions about your contribution or submission, and I wanted to speak with you about it, to learn more about your contribution as well as several other questions here about that.
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So, before we start, would one of you tell us what is a hackathon in general, just in a general basis, and then we can branch into what was the hackathon for Microsoft Dynamics 365 Business Central.
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Not everybody at once.
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So I, frankly speaking, got email from Microsoft team in the beginning of December.
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So it was their idea to organize this event, which they called hackathon.
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The idea was that they want they just introduced to the copilot toolkit in the business central two months ago in directions EMEA and they wanted to, you know, spread the world and show how different people, different partners, can use it to create something cool Not something, maybe will be used in the product, but you know but some ideas.
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What can we do with that, what scenarios it can cover?
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So I got this email in the beginning of December and they asked me about how I see this hackathon should be going, how should they prepare materials and so on.
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So I just gave the advice and that's it.
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So they organized everything by themselves.
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So maybe after I will describe about the idea and how we got to the idea.
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But in general the hackathon was intended for someone who was not involved into the AI world at all.
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So it's something that any partner who was not building before any AI solutions can jump into this event, make it, you know, join into a team or create his own team and invent something, something cool that will work inside of Business Central with the help of AI.
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Okay, great.
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So with that hackathon and the hackathon was the Microsoft's intent for teams to get together and create something with AI within Business Central, to explore or come up with ideas for how you could use AI within Business Central, and so the three of you had formed a team.
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How did you come up with the team?
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How did you form the team?
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The three of you are geographically dispersed.
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I know Jeremy and Stefano, you are a bit closer in time, and then Dimitri, you are several hours ahead of them.
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So to have a dispersed team like that is not uncommon in the world today, but it's also unique.
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So how did you come up with the team?
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I would start about how we come up with the idea.
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So, because first was the idea and then it was a team.
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Okay, so how did you come up with the idea?
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Yeah, so I think it's not NDA to say that we have internal meetings with Microsoft as MVPs right, I think it's not NDA.
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And we discuss future things that Microsoft is working on and they gather ideas from the MVPs and we have some, you know discussions.
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So we had an internal meeting with Microsoft and they showed us the sales line, copilot I think it's called like this.
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Yes, the copilot sales line was released in 2024 wave one.
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Yes.
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So it was released this way and we discussed this, like some months before, and we they presented the way, how they did that and we had some hot discussions about that and the way, about their approach.
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So I proposed one idea, so we talked about that.
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They stayed with their approach, but we decided to prove to ourselves that the way, how we see that, is possible.
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So it was a challenge for ourselves.
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First of all, because we got this idea that, like when you ask for create sales lines and internally they for create sales lines and internally they, internally they get the intent from the user and then search for these items in their database, but they search it in a like classical way, like a keyword search, and it's not always a best way.
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That's the bay, this, the way that we have available, so they use that, but we, what we proposed, is like a semantic search.
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So why wouldn't we use embedding selectors and embedding search for that?
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So we didn't know if it's really possible in Business Central.
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We never tried.
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So we decided to try and use this idea for the BC Hackathon.
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So that was the idea I work, I I've got a chance to have a session before with a Stefano and with a Jeremy in different conferences and I know that Stefano is very good in Azure, you and Jeremy is very good in generated ideas how to optimize business processes and I got this just a platform idea.
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So we decided to gather together and see how we can take my platform idea of semantic search, really challenge ourselves and simulate.
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How should Microsoft do this in the Azure SQL?
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So like simulate platform support.
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And then we asked Jeremy, okay, we have this cool thing, where can we use that?
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So Jeremy generated many ideas how can we use that from the business process point of view?
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So Jeremy proposed to create a sales copilot that we actually built as well.
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So we built a semantic search.
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We implemented this in the platform, in the Azure SQL, and we also created a sales copilot.
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We also exposed it as an API and Jeremy created a Power App that allows any external user to order anything in a Business Central just using its natural language, and it was very good in creating the sales orders with the items that really exist.
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And I'll not lie, I was a little nervous joining these two.
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Your technical skill levels with Azure and AI were well beyond mine and very sophisticated, so I was a little nervous being invited to the team.
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So, brad and Christopher, I was probably more like you going.
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I don't even understand how this under the hood works Because you know, the minute I get into the first meeting they're talking about doing.
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You know calculus and trigonometry and I'm going.
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How does that apply to search?
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So, it was definitely a learning curve, for sure, but the you know, as Dimitri said, one of the things we were thinking about is use case scenarios Like I like what Microsoft is doing.
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We were thinking about is use case scenarios Like I, like what Microsoft is doing.
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I don't know folks who have this experience, but my wife is very AI skeptic.
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She is going what are you doing?
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Putting Copilot in your accounting systems?
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Are you mad?
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You know it's generating stuff that's crazy.
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But if you think about what AI is for users, it's just a new kind of interface between the computer and the person.
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Once upon a time you would describe moving your hand, moving a virtual thing, as magic and weird.
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So AI is just a new way of talking to business central.
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Copilot is just a new means for it to understand what your linguistic gestures mean.
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So, by the very complicated things that I will stay out of, the how did we do it?
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By going into all of those very complicated areas of building that up, it meant that it was a new interface that you could just describe naturally what you wanted.
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And being able to describe naturally what you want means you can do things like hook up power virtual agents to have chatbots that are accessing that interface, that language processing, which means you can expose those contacts and connections to an API and allow users, via virtual chat, to talk to a sales order or to harvest that information out of an email without having to interpolate it over.
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You know, have a pre-filled table it.
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You know?
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Our demonstration example covered things like if you were using clothing, you know I want something warm and green.
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Well, look through the database and go, okay, well, we've got a sweatshirt and it has an item variant that's green.
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So that's probably what you meant.
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And you can't do that with keyword searching.
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So the wizards in the room here figured out how do we make the AI understand?
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Well, this roughly means this.
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So now I can interpret that for BC, and that was a sight to behold.
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Wow, that's incredible.
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And you were right at the very beginning, when dimitri started explaining this.
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I was going, I was starting to scratch my head going what?
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so I understand the ai, but the under the hood background of it is, um, you know, I'm still learning.
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I guess you could say so.
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Your idea for the hackathon was to have and I'm simplifying it because I'd like to learn a little bit more about it was to have a sales order entry process that was accessible internally and externally using natural language, just as if somebody were to call up, as you had mentioned, a virtual agent, or call up a customer service or sales representative and place an order over the telephone or ask what they were looking for.
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That is impressive.
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I would say that initial goal for us here was to implement the new technology in a business central which is called semantic search, and the sales copilot was an example of usage of this technology.
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But in general, like semantic search will revolution the way how you do search in business central.
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Like it is really fast and you can search like uh, not with a keyword but with the uh, whole semantics in.
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Like we showed in another hackathon that if you have a like list of items, like table and maybe like something from the furniture you mean, and if you, if you search for the furniture in classic search you will not find anything right because you have different items meaning furniture, but with a not exact word in that, in the name or description.
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But semantic search allows you to search for the furniture just like that.
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You just search furniture and you get everything that belongs to that.
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You can search for like black furniture or dark furniture and you will see like black tables.
00:25:51.008 --> 00:26:06.390
And the technology is really amazing and it's crazy how it's actually easy to implement from a mathematical point of view.
00:26:06.390 --> 00:26:09.308
I was blown away how easy it is to do that.
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I have to chuckle because it sounds so easy just to put together a search that says dark furniture and it will go through all of my items in my item table and pull up the tables.
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Yeah, we can discuss this later.
00:26:24.240 --> 00:26:26.950
Yes, no, I'm interested in discussing that and hearing it.
00:26:26.950 --> 00:26:36.843
So so the hackathon was the opportunity for you to come up with an idea and then create that idea and then submit it.
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Uh, you selected the team.
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I think you have a very strong team, as you had mentioned.
00:26:42.240 --> 00:26:45.691
Stefano's great with Azure performance, among other things.
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Jeremy's also great with, as you mentioned, the business processes as well as other business central development performances, as well as you with, I know you with your AI, with CentralQ and from the platform point of view.
00:26:58.946 --> 00:27:06.631
So you have a strong team that each of you had a specific role to contribute for this project.
00:27:06.631 --> 00:27:08.281
Yep, how did you?
00:27:08.281 --> 00:27:13.625
With everybody being in different countries and different time zones, how did you manage the project?
00:27:13.625 --> 00:27:16.605
And then, also, you worked on it.
00:27:16.605 --> 00:27:19.853
You had only could work on it from the 20th to the 23rd.
00:27:19.853 --> 00:27:22.086
Did you work for three days straight?
00:27:22.086 --> 00:27:25.009
How did you manage working through this project?
00:27:29.403 --> 00:27:33.310
So we met actually twice.
00:27:33.310 --> 00:27:34.913
That's it.
00:27:34.913 --> 00:27:40.309
Yeah, so we met with the meetings only twice.
00:27:40.309 --> 00:27:42.045
Okay, three times.
00:27:42.045 --> 00:27:46.859
The first one to have initial conversations.
00:27:47.000 --> 00:27:48.066
On the topics.
00:27:49.180 --> 00:28:08.174
Yeah, so we agreed that we will do that together and I described this idea and described the role of everyone, and then we just had separate work and communication through the email.
00:28:08.174 --> 00:28:59.806
Yeah, we had a WhatsApp group as well, just for very quick conversations, but you know, everyone in this team was doing a separate job, doing a separate job, um, and we you know everyone was really independent in this uh, what what he was doing, doing uh, we gathered and a second time when everyone uh presented uh the result of each job, of each one, and then we managed the process, how we will join everything together in in one, in one puzzle.
00:28:59.806 --> 00:29:08.193
Yeah, and then we actually, third time, we get it to record the pitch.
00:29:11.317 --> 00:29:11.896
That's great.
00:29:11.896 --> 00:29:23.432
See that right there shows how teams can work together remotely across time zones where you don't need a lot of meetings to get things done.
00:29:23.432 --> 00:29:29.125
In my opinion, sometimes meetings can slow you down, whereas you have the meetings when they're necessary.
00:29:29.125 --> 00:29:35.669
They're effective, you know not just to talk and then you can all do your work or your your tasks.
00:29:35.669 --> 00:29:37.873
Someone can bring them together.
00:29:37.873 --> 00:29:40.511
You can all bring them together to meet, as you had mentioned, to record it.
00:29:40.511 --> 00:29:43.604
Uh, so that's a good understanding of how you work together.
00:29:43.604 --> 00:29:45.590
Where did you manage all this?
00:29:45.590 --> 00:29:55.577
Did you have you had mentioned you use the WhatsApp group for communication as far as the management of the code that you were writing or whatever you were setting up?
00:29:55.577 --> 00:29:56.760
How did you manage all of that?
00:29:56.760 --> 00:30:02.758
Did you have a GitHub repo or did you have some other means of managing the systems of?
00:30:02.778 --> 00:30:19.655
managing the systems and the yeah, we had one GitHub repo for that, but we worked in different branches, but anyway, we saw the result of everyone.