April 29, 2025

Episode 417: Sustainability, 1099s, Business Central and Grandpa Vibes

Get ready for a fun, heartfelt ride through 1099s, sustainability, and personal growth! In this episode of Dynamics Corner, Kris, and Brad sit down with Aleksandar Totovic to unpack the art of saying "no" to avoid burnout, the shift to snappy YouTube Shorts-style content, and how kids today are growing up with AI at their fingertips. They dive deep into the game-changing sustainability features in Business Central, from emissions tracking to e-documents that save trees and streamline invoicing. Aleksandar spills the tea on why sustainability isn't just a buzzword—it's a must for businesses and a personal mission for a better planet (and for his grandson's future!). Plus, we get real about the headaches of IRS 1099 forms, the power of feedback for leveling up, and the joy of grandparent life. With laughs, wisdom, and a passion for making tech work for people and the planet, this episode is a must-listen for anyone using Business Central with a desire to make a difference.

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00:00 - Introduction and Sustainability Joke

19:14 - Alex's Journey in Technology

37:06 - Sustainability Features in Business Central

01:00:25 - Value Chain Tracking for Emissions

01:20:37 - Copilot for Sustainability Integration

01:40:19 - E-Documents Framework and Capabilities

01:59:27 - The Revolution in 1099 Processing

WEBVTT

00:00:00.681 --> 00:00:01.562
What?

00:00:01.562 --> 00:00:02.345
I didn't change my hat.

00:00:02.345 --> 00:00:04.189
Oh, I just noticed.

00:00:04.950 --> 00:00:05.352
Oh dang.

00:00:05.959 --> 00:00:07.990
I went the whole episode without changing my hat.

00:00:09.215 --> 00:00:10.019
All right Three two.

00:00:10.060 --> 00:00:11.202
I should have changed it for the intro.

00:00:12.044 --> 00:00:12.326
Go ahead.

00:00:14.291 --> 00:00:16.847
No, now my Alexa is talking for some reason.

00:00:16.847 --> 00:00:17.449
I have no idea.

00:00:17.449 --> 00:00:19.736
These are good bloopers for us.

00:00:19.736 --> 00:00:20.019
Go ahead.

00:00:20.039 --> 00:00:23.082
Welcome everyone to another episode of Dynamics Corner.

00:00:23.082 --> 00:00:25.763
I have a joke for you, brad.

00:00:26.585 --> 00:00:27.725
What's the joke?

00:00:28.606 --> 00:00:35.051
I tried telling an old sustainability joke the other day, but ironically it had already been recycled too many times.

00:00:35.551 --> 00:00:37.932
I'm your host Chris, and this is Brad.

00:00:37.932 --> 00:00:41.134
This episode was recorded on March 21st 2025.

00:00:41.134 --> 00:00:49.063
Chris, chris, chris, sustainability what is sustainability?

00:00:49.063 --> 00:00:49.503
And did you know?

00:00:49.503 --> 00:00:51.908
Business Central has sustainability and has many improvements to sustainability.

00:00:51.908 --> 00:00:59.430
It also has e-documents and has undergone some big changes with the 1099s With us today.

00:00:59.430 --> 00:01:01.201
We had the opportunity to speak with Alex Andetovic.

00:01:01.201 --> 00:01:20.277
Hi guys, Good afternoon.

00:01:20.296 --> 00:01:21.316
How are you doing?

00:01:21.316 --> 00:01:24.325
I'm good, you're tired.

00:01:24.325 --> 00:01:26.896
Afternoon, how are you doing?

00:01:26.896 --> 00:01:27.498
I'm good?

00:01:27.498 --> 00:01:28.501
Yep, tired.

00:01:28.501 --> 00:01:37.046
Just closing, yes and no, I'm tired, not because of today's work.

00:01:37.046 --> 00:01:46.789
I'm tired because of the last two, three months of work, many new things.

00:01:46.789 --> 00:01:52.844
I am the most guilty guy in the company.

00:01:52.844 --> 00:01:59.769
I talked with Yannick, my manager, and said okay, just to understand, you are not guilty at all.

00:01:59.769 --> 00:02:06.379
So every time when we talk in general, okay, he said okay, deliver less, deliver less, relax.

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This is not important.

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You know, I don't want you to burn out, but you know when you see what you must deliver.

00:02:15.649 --> 00:02:21.225
So now, really must, and now this is complicated what is really must?

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And for me this is not problem to say to you.

00:02:23.906 --> 00:02:28.187
You know, guys, partners, I can say no, we cannot do it.

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I know everyone wants more, but sometimes you need to say no, but saying no to myself this is the most complicated thing, because you know, if you do not deliver in this way, it will be too late later.

00:02:46.682 --> 00:02:51.507
And this is the biggest problem how to say no to yourself.

00:02:51.507 --> 00:02:56.905
And I still didn't learn Two days ago.

00:02:56.905 --> 00:02:59.769
Now I'm older, I'm 53.

00:02:59.769 --> 00:03:02.948
I had a birthday two days ago, happy birthday.

00:03:02.948 --> 00:03:09.907
Yes, thank you, but I really hope in the next 20 years you'll learn how to say no.

00:03:11.360 --> 00:03:12.686
That is challenging.

00:03:12.686 --> 00:03:14.465
I find the saying no.

00:03:15.121 --> 00:03:23.030
I think as you get older it gets easier in a sense, but it's sometimes important to say no.

00:03:23.030 --> 00:03:47.082
I struggle with it myself, with saying no because you want, in some cases you want to help, you want to see progress, you want to see improvement.

00:03:47.082 --> 00:04:10.248
That saying no at times is being helpful, because then you're setting expectations ahead of time instead of telling somebody or telling someone or committing to do something and then realizing that it may be more time consuming than you think or other things may come into play that are emergencies which would tear it off and I know for you this time of year is crazy because you have the wave one coming out, you have the bc launch event.

00:04:10.469 --> 00:04:14.445
You have some conferences, you have to go to we finish with launch event.

00:04:14.526 --> 00:04:18.922
Okay, it will come in a few days, but we finish recording, so I'm okay.

00:04:18.922 --> 00:04:23.189
I had 14 or 15.

00:04:23.189 --> 00:04:24.432
I I think 14.

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At the end I removed one of the sessions, so 14 sessions for this launch event.

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But you can see, it will be a bit different.

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We made a decision to make it different.

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Our telemetry says to us I don't know, because I didn't look, this is what we got the feedback that people do not spend more than two, three minutes watching video from PCLA in average.

00:04:50.259 --> 00:04:54.170
So you know having bots new in 20, 30 minutes.

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It sounds that you know we are investing our energy to prepare demos, to prepare slides, to explain everything and in the end it seems that nobody is watching this.

00:05:07.202 --> 00:05:12.353
They could be watching in small chunks though, Because I do that from time to time.

00:05:13.060 --> 00:05:23.632
Yeah, but you know this is the problem, Because when you want to find, you can, for example, watch you in one area, whatever area it is, and now you are interested for two or three things, but you need to find.

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This is what is the problem.

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This is a problem for you, this is a problem for us.

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Maybe you will not find it at all, or maybe you will waste your time just trying to find.

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So we decided let's split this into small videos.

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I like that yeah it's nice Small chunks.

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So let's see how it goes.

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You know, I had a few of them that couldn't.

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Actually, one is bigger, I think 20 minutes, something like that, and for co-pilots it's up to 10 minutes because you need to explain what is under the hood, how it works, what is under the hood, so you need some 10 minutes, but for others, I think that most of them 4, 5, 6 minutes.

00:06:04.620 --> 00:06:10.889
So minimum from my side, what I did and let's see how people will like it.

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I'm curious to see how that goes, because I do like the micro learning type approach, where maybe you have smaller chunks of topics.

00:06:20.634 --> 00:06:25.112
Then you can lead into a more in-depth discussion for things that interest you.

00:06:25.112 --> 00:06:42.850
I know that YouTube does a good job of trying to put chapters or you could put chapters in there but I think having a bunch of smaller videos, almost like shorts Chris, I know you've been doing a lot of shorts for us but having shorts that are maybe five minutes or so that then can take you to a longer episode, so you get a good overview.

00:06:42.850 --> 00:06:47.622
And it may not be that I'm interested or not interested.

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I may not know if I'm interested, but within that five minutes I can see that this topic is something that interests me.

00:06:54.005 --> 00:07:07.706
I know that if we're talking in this example about the what's new in 2025 wave, one which I hope we can talk about with you in a few moments yeah, not everybody will read the release notes or you go to the webpage that tells you all of the features, so you may not know what's there.

00:07:07.706 --> 00:07:33.930
So to see it in video and short chapter like and chapter like layout might help people, because I really don't know how many people read these days, to be honest with you, I think, with the AI search engines, with Grok, with Copilot, with all of the others it summarizes and takes things and gives you everything in that short snippet and then you can jump to read more if you want.

00:07:33.930 --> 00:07:36.848
I think that's happening also on video.

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You talk about shorts.

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You know it's interesting in YouTube.

00:07:42.687 --> 00:07:49.153
Brad and I start doing YouTube shorts and I do it maybe once a week or so and then schedule it out and I'll tell you.

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Youtube shorts allows you up to 60 seconds, even if it's coming from a full video.

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It's we actually get more views on this YouTube shorts than the full length.

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And then what happens?

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That you can link it to the full length in case they're interested.

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They know that they can go to the full, full length video and they can watch it.

00:08:08.451 --> 00:08:10.622
Yeah yeah, absolutely, you're right.

00:08:10.622 --> 00:08:11.283
You know, uh.

00:08:11.283 --> 00:08:41.586
Now actually, uh, we were in a situation we didn't know how to do, what to do, because we started with uh, we got some budget to make some really short videos Not maybe shorts, but let's say two minutes, something like that and we created one for, if I'm not wrong, for a manufacturing, one of the manufacturing features for Andre I'm not 100% sure, you know, my head is full of all possible information, so maybe I forgot.

00:08:41.586 --> 00:08:43.368
Or for Shopify, whatever, never mind.

00:08:43.368 --> 00:08:45.139
But when I looked at that and Yannick Shopify whatever, never mind.

00:08:45.139 --> 00:08:54.580
But when I looked at that and Yannick said, ok, maybe we can go launch event this way, but these videos are customer oriented.

00:08:54.580 --> 00:09:02.087
You can briefly explain and this is much more marketing video what you can do ok, with new feature, but what you can do.

00:09:02.087 --> 00:09:03.445
But this is really nice.

00:09:03.445 --> 00:09:07.466
But with the launch event, we are targeting partners.

00:09:07.466 --> 00:09:16.764
So we want for you to know what we deliver and for partners, this is not enough just to see how it works.

00:09:16.764 --> 00:09:21.871
You need to understand what is under the hood, sometimes to explain maybe code, maybe something.

00:09:22.918 --> 00:09:26.649
For example, now in Electronic Voicing, we introduced new interface.

00:09:26.649 --> 00:09:33.226
Without knowing what is behind the scene, you cannot continue your work.

00:09:33.226 --> 00:09:40.823
We decided okay, let's keep it shorter, let's be focused on specific areas, but not to make something customer-oriented.

00:09:40.823 --> 00:09:44.739
This is still part-oriented, so we cannot cut to two minutes you need.

00:09:44.739 --> 00:09:46.292
Sometimes we have customer oriented.

00:09:46.292 --> 00:09:46.943
This is still part oriented, so we cannot cut to two minutes you need.

00:09:46.943 --> 00:09:51.724
Sometimes we are facing challenges, people asking why are you investing in this area?

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Why you didn't invest in another area?

00:09:53.149 --> 00:10:05.407
You know and with what you people can be sometimes disappointed, why you deliver this, and I need to provide some context yes, I need to provide context why we did it.

00:10:05.580 --> 00:10:12.307
Because you know, just going into the head and okay, we delivered this and this, I said, okay, why the hell you are doing so?

00:10:12.307 --> 00:10:18.591
So we need to explain some context In one minute, maybe not going deeper, but in one minute.

00:10:18.591 --> 00:10:19.535
To explain context.

00:10:19.535 --> 00:10:20.720
What was the problem?

00:10:20.720 --> 00:10:33.370
It was maybe a feedback from customers, from partners, what we wanted to achieve or maybe this is our view, but what we wanted to achieve with this feature, but just to give some context after that to explain how it works.

00:10:33.370 --> 00:10:36.730
And it depends from feature to feature to go under the hood or not.

00:10:36.730 --> 00:10:43.393
So let's say, we decided to go this way for this launch event.

00:10:43.393 --> 00:10:44.592
We will see how it will go.

00:10:44.592 --> 00:10:45.000
I hope it will go.

00:10:45.000 --> 00:11:00.087
I hope it will be better for partners, because if they do not spend so much time to go into detail, so probably it will be better and, in a parallel, probably we will continue to to work this shorter, much shorter videos for customers.

00:11:00.087 --> 00:11:10.072
So this is idea to help partners instead of showcasing all the time what is new to make something.

00:11:10.072 --> 00:11:30.251
I don't know how we will do it in the end, because we are thinking now this is on the designer side we want to make possible for customers for them to see what is new in release, Because now they are dependent on partners, and that's okay.

00:11:30.251 --> 00:11:34.751
But you, as a partner, you have more and more customers.

00:11:34.751 --> 00:11:40.346
You will not have enough time to go to each of customers and say, okay, let's look at this and this.

00:11:40.346 --> 00:11:42.687
If this is new, maybe this is useful for you.

00:11:42.687 --> 00:11:52.524
We were thinking, okay, let's do opposite, but we still don't know how let's make this somehow available, but, you know, available on YouTube.

00:11:52.524 --> 00:11:53.674
This is not enough.

00:11:53.695 --> 00:11:56.663
We don't expect from our customers that they are focused on business centers.

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They are focused on their daily job and that's it.

00:11:59.707 --> 00:12:04.441
So somehow we need to see, maybe some notification, what is new.

00:12:04.441 --> 00:12:23.087
So if they're interested for, maybe based on their role center you know, we still don't know how we are thinking about that, but this is just our future they will see what is new and then, if they see, aha, this is interesting, then I will ping my partner to ask him if this is possible to be implemented in my case or how it will work.

00:12:23.460 --> 00:12:30.067
So let's make this proactively, because wasting your time explaining to all customers what is new, this is wasting your time.

00:12:30.067 --> 00:12:35.304
But another way maybe we can influence customers, that they will ping you.

00:12:35.304 --> 00:12:39.345
What is really important for them Still don't know.

00:12:39.345 --> 00:12:45.205
This is a little bit more complex story from marketing, from customer oriented.

00:12:45.205 --> 00:12:51.168
So we have many people involved in that, just to find the best solution, and probably it will not be the best solution.

00:12:51.168 --> 00:12:59.863
You cannot find one fit for all, but yeah, you will never find one fit for all, even as you talk about the features that get added.

00:13:00.884 --> 00:13:24.894
people are self-centric and they want to see things for them, sometimes not realizing that there may be another majority or another group that wants that feature added to it, but lots of great things going on and, I know, with the 2025 wave one coming just around the corner, and we wanted to talk with you about some of the areas that you're responsible.

00:13:24.894 --> 00:13:27.285
Before we jump into that, can you tell us a little bit about yourself?

00:13:29.412 --> 00:13:44.413
Okay, aleksandar Totovic, guy working at Business Central, 20 plus years, I don't know how many, and if you're looking in IT I'm really a dinosaur.

00:13:44.413 --> 00:13:49.312
It sounds maybe weird but I really really made my first code when I was 10.

00:13:49.312 --> 00:13:53.591
And now when I say I was 10, this is maybe for new kids this is normal.

00:13:53.591 --> 00:13:57.991
But keep in mind I am 1972.

00:13:57.991 --> 00:14:03.152
So in my age computers was not something normal.

00:14:03.152 --> 00:14:08.769
Especially I'm in Serbia, but in this age it was Yugoslavia.

00:14:08.769 --> 00:14:11.399
It was a socialist country.

00:14:11.399 --> 00:14:14.000
We didn't have access to computers.

00:14:14.181 --> 00:14:27.890
So in 1982 it was my first chance to see a computer in some organization for kids, something like that, and I saw a ZX80.

00:14:27.890 --> 00:14:32.250
And after two months we got 81.

00:14:32.250 --> 00:14:35.388
So first it was half a kilobyte memory.

00:14:35.388 --> 00:14:40.240
If I remember, another one ZX81, was one kilobyte of memory.

00:14:40.240 --> 00:14:47.549
So now explaining someone, it was computer, so I remember.

00:14:47.549 --> 00:14:51.556
But I made my first code before I saw computer ever.

00:14:51.556 --> 00:15:00.460
So I put on a piece of paper and I wait in the queue in this organization to have my five minutes in the front of computer to rewrite this code to start.

00:15:00.460 --> 00:15:06.328
So this is 40 plus years somehow in it.

00:15:07.811 --> 00:15:12.288
It's amazing and individuals don't realize that my first I'm up there with you.

00:15:12.288 --> 00:15:25.811
My first time coding was with a timex sinclair in basic and it had a cassette tape and that's where you saved your information to and you had to use the counter to find where it was on the tape.

00:15:25.850 --> 00:15:27.383
Chris, you don't know anything about this, I know.

00:15:27.383 --> 00:15:30.631
Yes, of course, but times were almost easier back then.

00:15:30.631 --> 00:15:31.422
I hate to say it.

00:15:31.422 --> 00:15:36.485
With the way that information moves and the advances in technology and how rapid it's going, time was easier back then.

00:15:36.485 --> 00:15:45.580
I don't mean to cut you off, but, yeah, I'm going back and reminiscing when you said when back in the early days, and then my second computer was a Tandy 1000.

00:15:45.580 --> 00:15:47.639
Remember, radio Shack used to be big with the computers.

00:15:47.639 --> 00:15:48.985
But I'll continue, I'm sorry.

00:15:50.447 --> 00:15:51.820
My first computer was Commodore.

00:15:51.820 --> 00:16:05.594
I had a chance after ZX8081 to work on Synchron Spectrum, but my first computer was Commodore 64, and, wow, I got it from my parents and it was the best gift I got in my life.

00:16:05.594 --> 00:16:23.792
You know, finally I had my computer in my room and they said you had to use tape and you had to find azimuth every time, if this is all days, and we went to turbo to load faster all days.

00:16:23.792 --> 00:16:26.620
But you know I'm really too too old, old days, but you know I'm really too too old.

00:16:26.620 --> 00:16:35.230
And now I can compare with my grandson and my grandson's first word was sa.

00:16:35.230 --> 00:16:38.381
But okay, sa doesn't mean anything for you, but it was.

00:16:38.381 --> 00:16:40.089
He's trying to say Alexa.

00:16:40.089 --> 00:16:43.227
So, yeah, okay, now he's communicating.

00:16:43.227 --> 00:16:46.144
He's three and a half and he's communicating.

00:16:46.144 --> 00:16:49.702
He's three and a half and he's communicating with Echo properly.

00:16:49.702 --> 00:16:51.846
He's asking what he wants to get.

00:16:51.907 --> 00:16:59.080
And now just compare I was born much before personal computers ok, not computers, but personal computers.

00:16:59.080 --> 00:17:14.056
And now, comparing with his generation, he's born in AI era, because he saw all of us Alexa play music, alexa turn on TV and he concluded okay, alexa is a miracle.

00:17:14.056 --> 00:17:25.108
And he tried to say first, not mom, not dad, first was sa trying and he was so angry why Alexa didn't answer to him.

00:17:25.108 --> 00:17:27.467
But you know, this is what they want to do.

00:17:27.467 --> 00:17:32.221
Now sometimes people are talking, okay, ai, what we will do.

00:17:32.221 --> 00:17:34.963
No, we need to put in different shoes.

00:17:34.963 --> 00:17:36.702
Now we are looking.

00:17:37.265 --> 00:17:42.506
He is three and a half, but in 15 years he will be 18, 19 years old.

00:17:42.506 --> 00:17:44.982
He will work with computers regularly.

00:17:44.982 --> 00:17:45.605
He will study.

00:17:45.605 --> 00:17:51.185
This is not so far and he this is not.

00:17:51.185 --> 00:17:55.025
If he will use AI, he was born with AI.

00:17:55.025 --> 00:17:57.747
So this is the situation.

00:17:57.747 --> 00:17:59.231
He was born with AI.

00:17:59.231 --> 00:18:01.164
This is absolutely natural for him.

00:18:01.164 --> 00:18:02.463
He will not.

00:18:02.463 --> 00:18:05.145
He will trust Of.

00:18:05.145 --> 00:18:06.008
He will not trust.

00:18:06.008 --> 00:18:07.010
Of course he will trust.

00:18:07.010 --> 00:18:15.165
And now this is on us to work properly with AI to make really trustworthy so people will really trust.

00:18:15.165 --> 00:18:16.746
We will not have failures.

00:18:16.746 --> 00:18:27.721
We have a big obligation and a lot of things to do to make this AI, to put this AI in the right direction because of these future generations.

00:18:27.721 --> 00:18:28.786
This is, this is really.

00:18:28.786 --> 00:18:31.996
This is not easy to understand.

00:18:31.996 --> 00:18:33.641
This is really not easy to understand.

00:18:33.661 --> 00:18:37.430
You know I, I'm trying, I'm watching him, but this is it's you.

00:18:37.470 --> 00:18:45.773
You hit that it's each generation grows up with what was available at the time and, as you had mentioned, it becomes natural.

00:18:45.773 --> 00:18:58.949
So, in a household where a baby is growing up or a young child is growing up and they hear someone yelling at Echo or Alexa or something, they think that's just natural and, like you said, they don't know life without it.

00:18:58.949 --> 00:19:15.830
Therefore, they don't understand some of the challenges with it or understand some of the arguments to where, maybe why we should or shouldn't use AI, because they don't know anything else, you know this is the same if you look in the Internet.

00:19:15.980 --> 00:19:26.863
I remember when I used the modem and you know, with the phone connection waiting a couple of minutes, connection waiting a couple of minutes, and then if I wanted to download something I had to wait for a couple of kilobytes.

00:19:26.863 --> 00:19:30.088
I had to wait 15, 20 minutes to get it.

00:19:30.088 --> 00:19:34.009
Okay, days if you wanted to download a movie.

00:19:34.259 --> 00:19:36.067
Nothing was that big back then, Chris.

00:19:36.067 --> 00:19:39.003
You're dealing with like 1,200, 2,400 modems.

00:19:39.003 --> 00:19:40.067
I remember the days.

00:19:40.067 --> 00:19:40.942
I'll tell you.

00:19:41.525 --> 00:19:45.308
Music was a tough one, because that was easy to download.

00:19:45.308 --> 00:19:46.030
It took forever.

00:19:47.099 --> 00:19:52.164
Yes, you have to wait, sometimes one hour to download one song and you just wait.

00:19:52.164 --> 00:19:54.969
Okay, finally, I have this song on my computer.

00:19:54.969 --> 00:19:56.669
But now you know people are.

00:19:56.669 --> 00:20:02.310
I don't look in the current generation, future generation, I'm looking at myself.

00:20:02.310 --> 00:20:03.513
For me, this is natural.

00:20:03.513 --> 00:20:07.448
If I do not have internet for five minutes, oh, this is stressful.

00:20:07.448 --> 00:20:08.871
I don't know what is the problem.

00:20:08.871 --> 00:20:11.582
I call my phone, my internet provider.

00:20:11.582 --> 00:20:14.488
A few days ago I watched something on Netflix.

00:20:14.488 --> 00:20:18.040
It was 10.30 pm and I lost internet.

00:20:18.040 --> 00:20:19.482
Oh, come on.

00:20:19.482 --> 00:20:26.115
And in the end I lost internet for maybe five minutes and I immediately I didn't wait.

00:20:26.115 --> 00:20:29.289
I called them by phone and said but this is 10 pm.

00:20:29.289 --> 00:20:32.984
I said I don't care, I'm paying you.

00:20:32.984 --> 00:20:35.847
I didn't have time earlier.

00:20:35.847 --> 00:20:40.771
I need internet now because now I have a chance to watch my movie.

00:20:41.921 --> 00:21:04.689
It's so true, this is normal it's unbelievable how attached we've become to all this technology, and it's I like laughing and talking about some of these old stories because I think in our generation, if you look at the changes in technology, more has changed in that generation than has changed in any other time.

00:21:04.689 --> 00:21:16.073
We went from the introduction of the cell phone, introduction of the internet, in essence, and an introduction of even so many different things.

00:21:16.921 --> 00:21:21.528
Everything is so instant now versus you know we were a little bit more patient.

00:21:21.528 --> 00:21:30.288
Then you know we were able to do other things, and then now it's like when you don't get the information as quickly as possible, you get frustrated and it's like I need this information quickly.

00:21:30.288 --> 00:21:34.410
But yeah, and then with AI, it makes it easy for our kids.

00:21:35.644 --> 00:21:38.643
You are right and yeah, something.

00:21:38.643 --> 00:21:45.734
This easy access to information can be tricky and it can lead us to lose our focus.

00:21:45.734 --> 00:21:49.810
So I still think you know technology is a great thing.

00:21:49.810 --> 00:21:54.490
But if you look back, let's move outside technology.

00:21:54.490 --> 00:21:58.026
Let's look, for example, dynamite Dynamite sorry my English.

00:21:58.026 --> 00:22:00.204
Is this useful or not?

00:22:00.204 --> 00:22:03.565
Of course it can kill people, but this is really useful.

00:22:03.565 --> 00:22:07.887
We will not have a civilization if we do not use explosives, so that's normal.

00:22:07.887 --> 00:22:10.521
We need to know how to handle these things.

00:22:10.521 --> 00:22:11.988
This is the same with drugs.

00:22:11.988 --> 00:22:22.984
You can take antibiotics by yourself and you will destroy your health, but if you get proper prescription from your doctor when you really need it, will be important.

00:22:22.984 --> 00:22:23.647
It will help you.

00:22:24.140 --> 00:22:31.666
So I don't see technology as something different from any other invention through history.

00:22:31.666 --> 00:22:32.682
The same electricity.

00:22:32.682 --> 00:22:35.152
Just go and touch it with your finger.

00:22:35.152 --> 00:22:36.382
Of course you will die.

00:22:36.382 --> 00:22:41.926
Of course all of us know that, but you know, 100 years ago we didn't know that, so it was dangerous.

00:22:41.926 --> 00:22:43.205
Even now this is dangerous.

00:22:43.205 --> 00:22:57.750
I remember because now my grandson is three and a half we had to teach him not to touch electricity, because you know how to explain a small kid, but when I compare generation, this is much easier to understand.

00:22:57.750 --> 00:22:58.772
This is something dangerous.

00:22:58.772 --> 00:23:07.528
So you know, we have evolution, but this is about airy technology.

00:23:07.690 --> 00:23:10.406
I think this is the same with AI, with all other things.

00:23:10.406 --> 00:23:13.346
It can be dangerous if you do not use it properly.

00:23:13.346 --> 00:23:19.569
You cannot go to okay, never mind about brand, but okay, chat.

00:23:19.569 --> 00:23:20.394
Gpt is as a standard.

00:23:20.394 --> 00:23:25.570
You cannot go there and okay, I have paid here and I will ask what it's about, come on.

00:23:25.570 --> 00:23:27.048
You cannot go there and okay, I have pain here and I will ask what it's about.

00:23:27.048 --> 00:23:28.963
Come on, you don't know how to ask.

00:23:28.963 --> 00:23:31.413
Then, on the other side, this is not doctor.

00:23:31.413 --> 00:23:35.164
Maybe you can get proper information, but you need to know how to ask.

00:23:35.164 --> 00:23:36.708
So you need to be prompt engineer.

00:23:36.708 --> 00:23:38.803
You need to properly provide.

00:23:38.803 --> 00:23:48.362
You cannot talk with AI the same way as we are talking between us, so we need to teach people, and this is again.

00:23:48.362 --> 00:23:49.887
Now I'm moving to Microsoft side.

00:23:50.240 --> 00:23:57.184
When we talk about co-pilots Co-pilots okay, except this wide one in Microsoft 365 where you can use as a GPT.

00:23:57.184 --> 00:24:16.963
But when you look, for example, at BC and other technology, we are trying to instruct these co-pilots to work with the least possible information you as a user can provide, because we do not expect that any user will be an expert in this area, they will know how to.

00:24:16.963 --> 00:24:20.789
We don't expect that everyone will be prompt engineers.

00:24:20.789 --> 00:24:24.059
Even from our side, we are not all of us prompt engineers.

00:24:24.059 --> 00:24:29.988
So we need to work together to provide proper tool for specific situations.

00:24:29.988 --> 00:24:37.346
So when you meet specific situation, you can easily put some basic information and you will get really information you will trust on.

00:24:37.807 --> 00:24:43.265
But this is again, as I said, on Microsoft not only Microsoft, of course, other companies.

00:24:43.265 --> 00:24:59.625
This is now on us to use these extremely powerful tools and maybe to put some limitations, but good limitations to provide really trustworthy information for our customers and users.

00:24:59.625 --> 00:25:06.353
So this is a really serious obligation on our heads.

00:25:06.353 --> 00:25:18.851
So we need to work on this direction because people can easily misuse not intentionally, they can accidentally misuse this information and got absolutely wrong information, even if they wanted the best.

00:25:18.851 --> 00:25:26.534
So, yeah, I think when I look on my PM work, my engineers work, I'm looking like that.

00:25:26.534 --> 00:25:31.511
You know we have some really powerful tool and we have users with no AI knowledge at all.

00:25:31.511 --> 00:25:37.853
So we need somehow to take these powerful tools and to prepare ready for our users.

00:25:39.020 --> 00:25:39.402
I agree with you.

00:25:39.402 --> 00:25:40.606
You hit some key points there.

00:25:40.606 --> 00:25:49.025
It's a tool that needs to be used for a specific function, and any tool used improperly can be harmful.

00:25:49.025 --> 00:25:53.342
You hit that perfectly, because it doesn't matter what it is any tool that we have.

00:25:53.342 --> 00:26:01.327
You can use a knife to cut your meat so you can eat without choking and it's easier to eat, or you can use a knife for bad purposes.

00:26:01.327 --> 00:26:13.012
So it's important to remember that these are tools that are used with specific functions, and I have the conversations with others about AI and they always talk about how it's doing bad and how it's doing this.

00:26:13.740 --> 00:26:16.971
Change the mindset and say why and what's the purpose of my use.

00:26:16.971 --> 00:26:29.790
Instead of trying to force it to do bad, try to use it for the benefit, to get something out of it, as you had mentioned, because you can get some great information from it, or even the start of information, when used appropriately.

00:26:29.790 --> 00:26:35.551
And we can jump over to what you're doing with Business Central.

00:26:35.551 --> 00:26:40.210
You work on some great features or functions within there.

00:26:40.210 --> 00:26:49.666
I know sustainability was added a bit ago and you have some new enhancements for this coming wave, as well as e-documents.

00:26:49.666 --> 00:26:58.821
I have a lot of questions about e-documents and then I understand that you may know one of the dreaded things that we have here in the United States and that's the 1099s.

00:26:58.821 --> 00:27:05.711
I don't know if we should say that word these miracle numbers.

00:27:06.432 --> 00:27:09.465
Before I joined the team I didn't know what it means.

00:27:09.465 --> 00:27:13.647
I learned it's a harder way.

00:27:13.647 --> 00:27:21.251
Did you volunteer for it, Did they say we need someone to work on the 1099s in the United States and you couldn't say no.

00:27:22.243 --> 00:27:27.911
You didn't say no, unfortunately, it just drove to my desk and that's your obligation.

00:27:27.911 --> 00:27:36.323
So, yes, let's go from this first much more nice thing let's talk about.

00:27:36.323 --> 00:27:37.488
Yeah, I will explain.

00:27:37.488 --> 00:27:40.365
I don't try to hide about any features.

00:27:40.365 --> 00:27:50.231
So this way, I first started sustainability before because I really believe in sustainability.

00:27:51.115 --> 00:27:55.546
A few times I mentioned my grandson and I'm really proud of grandpa.

00:27:55.546 --> 00:28:03.326
If you talk about my roles in my life, I said in the first place I am grandfather and I am father.

00:28:03.326 --> 00:28:05.173
These are two of the most important.

00:28:05.173 --> 00:28:08.009
These are two of the most important roles in my life.

00:28:08.009 --> 00:28:10.307
After that, I'm professional.

00:28:10.307 --> 00:28:17.425
I really try to give my best in what I'm doing, but many of these things are really influenced With this.

00:28:17.425 --> 00:28:19.066
I'm grandfather in the first place.

00:28:19.066 --> 00:28:20.904
We see pollution.

00:28:20.904 --> 00:28:21.667
We see everything.

00:28:21.667 --> 00:28:24.346
Again, I'm based in Serbia.

00:28:24.346 --> 00:28:31.428
During the spring or fall or winter, I cannot go even out in Belgrade.

00:28:31.428 --> 00:28:34.646
This is so polluted and I'm living there.

00:28:34.646 --> 00:28:40.510
We are breathing this air and I do not want to live the same way to my grandson.

00:28:40.510 --> 00:29:02.488
Even if I cannot change, maybe for more than 5%, I want to watch him in his face and to say, okay, I did maximum what I could to make your life healthier, to make your air cleaner, our rivers better to still have your fresh water.

00:29:03.901 --> 00:29:04.905
Let's talk about this.

00:29:04.905 --> 00:29:12.631
For one side we have regulatory requirements and in Europe we have CSRD rules.

00:29:12.631 --> 00:29:15.669
I'm not European Union, but European Union.

00:29:15.669 --> 00:29:22.720
There are CSRD rules and from next year it will be obligatory for many of small and mid-sized businesses.

00:29:22.720 --> 00:29:25.930
So even now this is mandatory for many big businesses.

00:29:25.930 --> 00:29:33.942
There are similar requirements in Australia, in India, if I'm not wrong.

00:29:33.942 --> 00:29:36.069
Next year will come in New Zealand, some other countries.

00:29:36.440 --> 00:29:38.029
Now I know United States.

00:29:38.029 --> 00:29:43.550
This is a bit different, but again I think this is in United States.

00:29:43.550 --> 00:29:47.510
This is a bit different because there is not something based on the United States.

00:29:47.510 --> 00:29:48.664
This is based on the States.

00:29:48.664 --> 00:29:57.989
So I see that in California you have some similar rules for bigger companies, if I'm not talking Minnesota, but some other states.

00:29:57.989 --> 00:30:05.272
You have opposite rules, but again we have regulations whereby some kind of regulations.

00:30:05.460 --> 00:30:09.968
But I think when I look at that, I'm looking from ethical perspective.

00:30:09.968 --> 00:30:12.146
Maybe some people will oppose me.

00:30:12.146 --> 00:30:16.428
Maybe people do not see pollution outside.

00:30:16.428 --> 00:30:23.707
Sometimes we can talk about that as political view, but I don't think this is political.

00:30:23.707 --> 00:30:26.465
I can see if my air is polluted or not.

00:30:26.465 --> 00:30:29.252
That's a fact.

00:30:29.252 --> 00:30:38.593
Now we can talk if I can change something, but if all of us pretend we cannot change, I am just one person we will never change anything.

00:30:38.593 --> 00:30:44.087
I really believe we can do our small part of that and that's it.

00:30:44.087 --> 00:30:50.868
For example, I'm building my house and I'm trying to make this house and we have solar panels and we have heat pumps.

00:30:50.868 --> 00:30:54.640
So I will do what I can on my side, even if this is not related to the business.

00:30:54.640 --> 00:31:00.692
So I really believe that we need to do everything that we can do in this direction.

00:31:01.039 --> 00:31:06.782
And now when we go back to the business, to Microsoft, okay, we deliver, we deliver.

00:31:06.782 --> 00:31:16.569
We started with this functionality two waves ago, two years, two waves ago and this is really young feature, extremely young.

00:31:16.569 --> 00:31:29.928
This is third release where we will deliver some new functionalities there and I'm really proud what we succeeded in only a year and a half to build from that.

00:31:29.928 --> 00:31:36.087
And this is something what we started from regulatory, but we want to improve to be regularly used.

00:31:36.087 --> 00:31:39.666
So sometimes you are not obliged to use, but okay, you can.

00:31:39.666 --> 00:31:45.125
If you don't want, just do not use and you will see some user experience in a setup how we deliver.

00:31:45.125 --> 00:31:47.400
So, if you don't want, just do not use and you will see some user experience and set up how we deliver.

00:31:47.400 --> 00:31:51.111
So if you don't want to use, you will not see that it exists at all.

00:31:51.111 --> 00:31:52.986
So that's it.

00:31:52.986 --> 00:31:57.211
We didn't want to make some user experience weird if you do not like it.

00:31:57.540 --> 00:32:00.590
So, first, this is an app installed by default.

00:32:00.590 --> 00:32:05.631
And now we can start the topic If we need to pre-install all our apps or not.

00:32:05.631 --> 00:32:18.286
Probably no, but some of them should be pre-installed and I'm uh, I'm still, I'm still believe that sustainability is one of them that should be pre-installed.

00:32:18.286 --> 00:32:21.272
If you do not want, you can easily uninstall.

00:32:21.272 --> 00:32:33.550
And, um, yeah, you can say, yes, I need to waste time to uninstall, but when I see how many customers are affected and they need to report, I think it should be pre-installed.

00:32:34.460 --> 00:32:40.970
And now I said for some of these features first, this basic functionality is completely independent.

00:32:40.970 --> 00:32:43.640
This is a sustainability journal, sustainability ledger entry.

00:32:43.640 --> 00:32:45.949
So if you don't need it, you will not see.

00:32:45.949 --> 00:32:47.807
Only when you search you will find.

00:32:47.807 --> 00:32:53.667
When you type SUS, you will find something sustainability there, but you will not see.

00:32:53.667 --> 00:33:02.028
If you want to use Raw Center Sustainability Manager, okay, you will see, but if you are finance accounting whatever, you will not see it.

00:33:02.560 --> 00:33:04.747
And now we deliver some new functionality.

00:33:04.747 --> 00:33:06.070
I will explain a little bit more details.

00:33:06.070 --> 00:33:06.332
What?

00:33:06.332 --> 00:33:22.250
But to enable this functionality because this functionality will touch the most of documents in the Business Central you need to turn on a sustainability setup Until, by default, this is turn off, so we didn't want anybody to see if they don't want to use.

00:33:22.250 --> 00:33:26.611
If you turn on, then all your the most of your documents.

00:33:26.611 --> 00:33:35.648
You will get new columns or fields related to emissions, to sustainability accounts, depends what we are talking about.

00:33:35.648 --> 00:33:38.526
But if you do not want to use, you will not see it at all.

00:33:39.039 --> 00:33:42.109
So I think this is a good approach personally from my side.

00:33:42.109 --> 00:33:45.987
Okay, I am owner of this functionality, so I think I'm right.

00:33:45.987 --> 00:33:52.366
Maybe I'm not, but this is how I look at myself.

00:33:52.366 --> 00:33:53.349
I know I'm right.

00:33:53.349 --> 00:33:55.805
Let's talk about that.

00:33:55.805 --> 00:33:58.208
But you know what I wanted?

00:33:58.208 --> 00:34:03.626
I want to make this easier for all people who want to use Just turn on and you can use.

00:34:03.626 --> 00:34:10.608
And for all people who do not like it or they do not want, whatever reason, okay, they will not see it at all.

00:34:10.608 --> 00:34:13.213
So easy for both of them.

00:34:13.213 --> 00:34:20.353
You cannot make one fit all, but this is something the most similar with that.

00:34:20.353 --> 00:34:26.481
So I said, I'm really proud personally from my side because we started this first way.

00:34:26.481 --> 00:34:32.400
We just created what I mentioned this journal, sustainability, chart of account and ledger.

00:34:32.400 --> 00:34:34.108
It was basic functionality.

00:34:34.108 --> 00:34:45.465
You could open this journal, fill in some data and post to ledger, and that was everything that we had Then, after that, we extended this functionality, adding this in a purchase document.

00:34:45.505 --> 00:34:54.048
So if you get some emission in your invoice I don't know, for example, from your electricity you can easily do it when you want to post your invoice.

00:34:54.048 --> 00:34:56.543
So why to go after that?

00:34:56.543 --> 00:34:59.266
So we added some more details.

00:34:59.266 --> 00:35:03.206
We put scorecards, goals so you can forecast.

00:35:03.206 --> 00:35:05.307
You have role center.

00:35:05.541 --> 00:35:11.831
This is what we deliver in previous wave, but now we decide really to go much more deeper.

00:35:11.831 --> 00:35:13.989
We enabled this.

00:35:13.989 --> 00:35:14.492
Probably.

00:35:14.492 --> 00:35:18.389
I will forget some of the features, because we have a huge list of new features for this wave.

00:35:18.389 --> 00:35:23.487
We enabled water management, waste management, so this is now really powerful.

00:35:23.487 --> 00:35:33.487
You can really track discharge water, water intensity, type of water A really powerful feature when you look at how many objects are affected.

00:35:33.487 --> 00:35:36.880
Not so many, because I think we made good architecture in the beginning.

00:35:36.880 --> 00:35:42.338
So now we are just extending this architecture, but now you have much more about that.

00:35:42.338 --> 00:35:47.300
Yes, we added the carbon equivalent, so automatically recalculate all your emissions to equivalent.

00:35:47.300 --> 00:35:49.929
So more and more features are here.

00:35:50.561 --> 00:35:53.043
Then now we try to extend.

00:35:53.043 --> 00:35:58.079
People asking okay, I have purchase document, but what if I want, when I have general journal?

00:35:58.079 --> 00:36:00.440
So okay, we extend the general journals.

00:36:00.440 --> 00:36:02.922
Now this is small feature, but we extended it.

00:36:02.922 --> 00:36:13.027
Then people ask yes, but every time if I'm using some account or item I need to choose what is sustainability account.

00:36:13.027 --> 00:36:14.844
So now we enabled new functionality.

00:36:14.844 --> 00:36:25.168
You can set up your default sustainability account for general account, for item, for resource for work center, machine center In this way, the next way, for item charge as well.

00:36:25.168 --> 00:36:27.829
So we added default accounts for resource for work center machine center In this wave, no, but in the next wave for item charge as well.

00:36:27.829 --> 00:36:29.719
So we added default accounts.

00:36:29.719 --> 00:36:40.324
If you want to configure Again, if you do not want to use, you will not see this fast tab, but if you enable to use, you will get this fast tab, sustainability, fast tab, all these cards.

00:36:40.324 --> 00:36:46.983
So for general accounts you will get only default account, but for others you will get default account and default values.

00:36:48.981 --> 00:36:57.679
Now, when you buy this phone and if you have emissions related to this phone, you can put account and you can put emissions.

00:36:57.679 --> 00:37:01.688
So you will automatically collect whatever documents you are handling.

00:37:01.688 --> 00:37:08.112
You will collect emissions from your item, from your resource, whatever you're doing, you will get everything by default.

00:37:08.112 --> 00:37:12.550
And now it opens the door what we and why we are doing this.

00:37:12.550 --> 00:37:20.414
We added now a new tracking model and this is what is well known in the sustainability area as the value chain.

00:37:20.414 --> 00:37:25.552
So now you can track through all your operations, your emissions.

00:37:25.552 --> 00:37:34.681
So once you purchase your item now some raw material, whatever you will get from your vendor emissions related to these raw materials.

00:37:34.681 --> 00:37:39.385
Okay, you will post and you will have another table.

00:37:39.586 --> 00:37:44.896
Now sustainability value entry and you can easily understand from the name what is about.

00:37:44.896 --> 00:37:45.219
Actually.

00:37:45.219 --> 00:37:45.978
This is value entry and you can easily understand from the name what it's about.

00:37:45.978 --> 00:37:47.884
Actually this is value entry.

00:37:47.884 --> 00:37:50.771
But this is not value entry for cost.

00:37:50.771 --> 00:37:52.867
This is value entry for emissions.

00:37:52.867 --> 00:38:04.211
Now, what you want, what you get you have locations to different cities, so you purchase in one city and you want to move to different cities.

00:38:04.211 --> 00:38:06.766
So you purchase in one city and you want to move to another location.

00:38:06.766 --> 00:38:18.110
I assume you will transport with some truck to another location, so you will have emission related to this internal transport, so you can add your emission in transfer order.

00:38:18.110 --> 00:38:27.623
So when you move to another location, this item will have I don't know 5% bigger emission because you have some added emission in a transport.

00:38:27.623 --> 00:38:40.969
Then, based on what you want to do with that, if this is raw material you want to use in assembly order or in a production order, it will be visible in below materials that I mentioned in the Work Machine Center.

00:38:40.969 --> 00:38:43.659
So this is in the routings In resources.

00:38:43.659 --> 00:39:00.130
Of course you can handle with assembly order, so you will recalculate when you produce a new assembly item or production in your finished good will get all this information on the end and when you sell you will have your final emission you are sending to your customers.

00:39:00.893 --> 00:39:10.000
In this moment we didn't add on printouts because we want to get a feedback with the customers partners on how to prepare the best printouts for these submissions.

00:39:10.000 --> 00:39:13.597
But this is in sales invoice so you can find this field.

00:39:13.597 --> 00:39:17.960
So even if you want to enable, you can easily add to your invoices.

00:39:17.960 --> 00:39:19.980
So this is a full value chain.

00:39:19.980 --> 00:39:26.771
So this is completely new functionality and I need to say I'm honest, this is not finished.

00:39:26.771 --> 00:39:28.507
I say this is not finished.

00:39:28.507 --> 00:39:30.637
What it means, everything, what is delivered, it works.

00:39:30.637 --> 00:39:31.481
So it works.

00:39:31.661 --> 00:39:32.706
This is in public preview.

00:39:32.706 --> 00:39:36.780
When I say this is not finished, I need to explain what is not finished.

00:39:36.780 --> 00:39:39.226
We didn't add, for example, an item charge.

00:39:39.226 --> 00:39:45.369
So now, if you have external transport, now you cannot apply this external transport.

00:39:45.369 --> 00:39:48.268
So the next day this is a plan to add IT charge.

00:39:48.268 --> 00:39:51.690
Then we didn't enable in the projects.

00:39:51.690 --> 00:39:57.213
So if you have projects, they cannot show the final emission of projects.

00:39:57.213 --> 00:40:00.389
So there are some missing parts.

00:40:00.389 --> 00:40:03.306
We simply didn't have enough time.

00:40:03.306 --> 00:40:11.666
I could keep it on my own not to show what we are doing and to deliver a completed functionality, but I think this is much better to show.

00:40:11.887 --> 00:40:12.782
This is public preview.

00:40:12.782 --> 00:40:18.047
Even if this limited functionality is enough for some of customers, they can start usage.

00:40:18.047 --> 00:40:24.630
If this is not enough, if ITAR is extremely important, okay, you can test it in a sandbox, you can see how it works.

00:40:24.630 --> 00:40:25.525
And even this is extremely important, okay, you can test it in a sandbox, you can see how it works.

00:40:25.525 --> 00:40:28.675
And even this is more agile, we can get the feedback.

00:40:28.675 --> 00:40:36.987
So in the next wave, when we are planning to complete this functionality, we can get some additional feedback so we can improve, maybe even something, something, what we deliver now.

00:40:36.987 --> 00:40:47.074
So we are planning to have GA, maybe in October, but let's say, if not October, november, december, until the end of year, but in some of minors, with the next wave.

00:40:47.074 --> 00:40:53.226
So this is one of the biggest things we deliver in this wave, but this is not the biggest.

00:40:53.226 --> 00:41:01.726
This is not only one big thing, because one more proud thing we didn't deliver because it would be 26.2.

00:41:01.726 --> 00:41:18.708
Now I'm saying this publicly and if I fail, I will fail big, yes, yes, but this is something what I already mentioned in the launch event and I will show these directions in three weeks.

00:41:18.708 --> 00:41:19.650
Yes, if I'm not wrong.

00:41:20.699 --> 00:41:23.067
So, co-pilot for sustainability?

00:41:23.067 --> 00:41:28.503
Oh, wow, wow, yes, yes, and this is yeah.

00:41:28.503 --> 00:41:31.931
I cannot go into small details how it works, but what is the problem?

00:41:31.931 --> 00:41:32.592
What you found?

00:41:32.592 --> 00:41:37.554
Sustainability journal, you can use it, but you can use the assumptions.

00:41:37.554 --> 00:41:41.989
You have emission factors, so you know how many miles you drive your car.

00:41:41.989 --> 00:41:50.331
You know how many yeah, whatever, something, liters, gallons, what is a leak of your refrigerator.

00:41:50.331 --> 00:41:53.420
You know these details, but you do not know your emission.

00:41:53.420 --> 00:41:59.567
If you know emission, for example, if you get from your power plant emission for your electricity, you're good, you can put your total emission.

00:41:59.567 --> 00:42:01.940
But if you do not know total emission, you need to calculate.

00:42:01.940 --> 00:42:11.644
Okay, you have some inbound information, but you need to have emission factors, and now Microsoft does not provide these emission factors by default.

00:42:13.550 --> 00:42:16.068
Having some integration this is not so cheap.

00:42:16.068 --> 00:42:19.003
Providing information, it's not so cheap.

00:42:19.003 --> 00:42:23.840
You need to pay for some API to have integrated, and even this is not only to pay for subscribing.

00:42:23.840 --> 00:42:25.181
You need properly to make this integration.

00:42:25.181 --> 00:42:28.324
This is not the easiest way how to have integrated, and even this is not only to pay for subscribing.

00:42:28.324 --> 00:42:29.706
You need properly to make this integration.

00:42:29.706 --> 00:42:30.628
This is not the easiest way, how to make it.

00:42:30.628 --> 00:42:31.088
You can find some ISVs.

00:42:31.088 --> 00:42:34.632
I know they are providing, but we decided to make it easier.

00:42:34.632 --> 00:42:43.730
So, when you fill in your sustainability journal, we are using all this information and, as I said, we are trying we will be prompt engineers.

00:42:44.764 --> 00:42:48.545
We expect from users just to provide proper information.

00:42:48.545 --> 00:42:49.409
What does it mean?

00:42:49.409 --> 00:42:54.887
You will have some account name good, you will have some number of miles or gallons.

00:42:54.887 --> 00:43:00.603
You know some information about distance, about quantity, some information you have inside.

00:43:00.603 --> 00:43:02.887
Or, for example, you're flying with a.

00:43:02.887 --> 00:43:09.125
Okay, now I'm going to Las Vegas, I have my flight Belgrade-Francfort and I have Frankfurt-Las Vegas.

00:43:09.125 --> 00:43:11.105
I need to say, okay, I have one.

00:43:11.105 --> 00:43:17.664
Or I can say, if I have direct flight, I will say direct flight, one flight, belgrade-las Vegas, and this is enough.

00:43:17.664 --> 00:43:23.844
I have account flight economy, premium economy, business class difference.

00:43:23.844 --> 00:43:29.425
So it depends on how you, how you want to split your information accounts.

00:43:29.425 --> 00:43:31.289
But what is actually?

00:43:31.289 --> 00:43:37.735
On customer expectations, when you fill in, system will copy account description into description.

00:43:38.016 --> 00:43:41.532
But we expect from users to provide a bit more information.

00:43:41.532 --> 00:43:41.893
Description.

00:43:41.893 --> 00:43:43.159
So, if you are driving a car, provide a bit more information.

00:43:43.159 --> 00:43:43.400
Description.

00:43:43.400 --> 00:43:49.769
So if you are driving a car, I expect you will have only company car, for example, in account.

00:43:49.769 --> 00:43:52.193
So you need to say what is your brand name.

00:43:52.193 --> 00:43:57.588
If you are driving BMW, mercedes, tesla, what is the car?

00:43:57.588 --> 00:44:03.847
Or if this is, I don't know, 250, 300, this is diesel, petrol, tdi, whatever.

00:44:03.847 --> 00:44:06.179
Just provide basic information.

00:44:06.179 --> 00:44:06.922
What it's about.

00:44:07.123 --> 00:44:12.108
The same for flight, you need to say this is business class or economic class, because this is different system.

00:44:12.108 --> 00:44:20.168
It doesn't know how you paid for flight, so you need to provide what was direction.

00:44:20.168 --> 00:44:21.786
I said from Belgrade to Las Vegas.

00:44:21.786 --> 00:44:22.599
What was my class.

00:44:22.599 --> 00:44:24.661
If I provide this information, that's good.

00:44:24.661 --> 00:44:26.161
System will what was my class.

00:44:26.161 --> 00:44:27.643
If I provide this information, that's good.

00:44:27.643 --> 00:44:29.063
System will calculate what was the distance.

00:44:29.103 --> 00:44:30.244
System will use emission factors.

00:44:30.244 --> 00:44:31.826
Now I will not go into details.

00:44:31.826 --> 00:44:37.528
I will explain on directions and launch events how we calculate, because I cannot go into technical details.

00:44:37.528 --> 00:44:44.293
But we can recalculate from two different sources because we are providing internal and external sources.

00:44:44.293 --> 00:44:51.836
This is what I can say right now and it can really help to get good information and make it easier for posting.00:44:51.836 --> 00:45:07.884


But one step more Once when you run Copilot, when you review and say, okay, that's okay, that's good, you can decide to keep these emission factors in the business center for the future usage.00:45:07.905 --> 00:45:18.429


So you will use less and less LLM because you know, for example, for liters of petrol, okay, this is emission factor, I think once when you calculate you can keep it.00:45:19.221 --> 00:45:27.385


Or emission per mile Okay, for this car, once when you calculate you can keep it and system will automatically keep it.00:45:27.385 --> 00:45:29.326


Next time you do not need to run LLM.00:45:29.326 --> 00:45:33.003


System will automatically use your existing information system.00:45:33.003 --> 00:45:44.945


But for example, for flights, if you have only one account, this is not the best to keep a mission because you don't know where you will travel next time, so it will be wrong information.00:45:44.945 --> 00:45:50.501


But for the most of these things you will use unique accounts will be unique.00:45:50.501 --> 00:45:55.385


You can keep these emissions factors for the future usage and you will use LLM less and less.00:45:55.385 --> 00:46:02.802


Probably in the beginning you will use for 90% of your lines, but with the time it will go maybe to 20% of your lines.00:46:02.802 --> 00:46:06.041


So it will be much faster, much easier to get.00:46:06.041 --> 00:46:13.586


So this is one of the most important things in this wave and I'm really proud of what we are doing because this is not easy to get.00:46:13.666 --> 00:46:25.329


It sounds like there's a lot of things that are coming out Just to go back really quick on sustainability and all the features and be able to just turn on and turn off if you don't need it.00:46:25.329 --> 00:46:41.405


I do find a lot of value to utilize the sustainability module and I am curious from your perspective is there a specific industry where even I know in the United States maybe not every state requires you to track?00:46:41.405 --> 00:46:51.900


That you know as of right now, but is there a specific industry where they should even if it's not required that they should start tracking sustainability and when they do business?00:46:51.900 --> 00:46:54.789


Is there a specific industry that this would be a perfect fit for it?00:46:54.909 --> 00:47:07.327


I have an idea, like farming um is perfect for this um to track the sustainability, because when I went to Eastern Washington, I went to a cider place.00:47:07.327 --> 00:47:24.867


They grow apples and things like that and they have a building where they make cider and I spoke to the owner and she was very interested in maintaining her sustainability and understanding what she's consuming and the emissions of all of her stuff.00:47:24.867 --> 00:47:32.646


And I had a long conversation with her and I said, hey, interestingly enough, business Central has sustainability, and she was like, what is Business Central?00:47:32.646 --> 00:47:43.771


And so these are remember, these are smaller farms that are growing these things, and so I see industry, farm industry perfect for it.00:47:43.771 --> 00:47:47.250


Is there any specific other industry where this would be a good fit?00:47:48.402 --> 00:47:58.302


Yeah, I think there are a lot of industries, for example, I think this is much more related to managers you can have one farm.00:47:58.302 --> 00:48:00.789


They want to take another farm they will not need.00:48:00.789 --> 00:48:07.512


So if there is no regulation, we can look at personal responsibility.00:48:07.512 --> 00:48:12.347


But there are some other drivers not all the time personal responsibility.00:48:12.347 --> 00:48:13.429


What I found.00:48:13.429 --> 00:48:16.985


There are many companies.00:48:16.985 --> 00:48:19.813


Microsoft is one of them.00:48:19.813 --> 00:48:29.487


If you want to be our vendor, you must show that you are, let's say, an environmentally responsible company.00:48:29.487 --> 00:48:37.048


So you need to show us that you are going to your, let's say, two net zero emissions in one moment.00:48:37.048 --> 00:48:42.601


So this is not Microsoft, it's not only one company, more and more companies, big companies they have.00:48:42.601 --> 00:48:44.509


You know I am responsible.00:48:44.509 --> 00:48:48.708


So if I want to work with you, you need to show me that you are responsible.00:48:48.708 --> 00:48:59.650


And now, if you talk about big customers, yes, even if you do not want to do it, probably you will start working because you do not want to lose your big customer.00:48:59.650 --> 00:49:02.409


So vendors are drivers.00:49:02.409 --> 00:49:03.782


Then what they saw?00:49:03.782 --> 00:49:05.487


We mentioned new generation.00:49:05.487 --> 00:49:09.548


I found that more and more kids.00:49:09.548 --> 00:49:13.786


I say kids 20 years old, lots of new kids.00:49:13.786 --> 00:49:15.666


So for me they are kids.00:49:15.666 --> 00:49:17.166


They are much younger than my son.00:49:17.166 --> 00:49:20.405


They are looking when they try to find a new job.00:49:20.405 --> 00:49:25.507


They do not look only in the money they will earn, they are looking if they are responsible as a company.00:49:25.507 --> 00:49:27.085


So there are many drivers.00:49:27.085 --> 00:49:36.025


If you want to attract talents and all of us we want the best talents so if you want to attract the best talents, you need to show much more, not only to give them money.00:49:36.025 --> 00:49:37.465


You need to show that you're responsible.00:49:37.519 --> 00:49:47.706


So there are many drivers in sustainability and what I think you know when I look in sustainability okay, we had to start from somewhere.00:49:47.706 --> 00:49:49.106


First, you need to make foundation.00:49:49.106 --> 00:49:51.768


This foundation is not fancy, this is just foundation.00:49:51.768 --> 00:50:00.251


So it doesn't look good, but it must be properly made so the architecture can be properly built on top of that.00:50:00.251 --> 00:50:05.119


But I cannot say let me finish, because there is no finished software product.00:50:05.119 --> 00:50:24.931


But when we, let's say, complete what we are planning to deliver as a full functionality, it should be done the way that you as a user will not spend more than 1-2% more work, maximum more work in your daily job to provide all information.00:50:24.931 --> 00:50:27.568


So this is why we wanted to co-pilot.00:50:27.639 --> 00:50:40.432


We have some other things now we cannot go into small details, but we are looking in some other AI functionalities, how to make it so easy that you will not recognize that you are using sustainability at all.00:50:40.432 --> 00:50:42.166


You don't care about that.00:50:42.166 --> 00:50:44.327


You will get some information.00:50:44.327 --> 00:50:46.268


You just need to post your invoice and that's it.00:50:46.268 --> 00:50:53.648


Now I'm talking about maybe a little bit further future, but you know, this is how.00:50:53.688 --> 00:50:59.846


This is what I personally, when I am looking in my idea, my driver, what what I want to deliver?00:50:59.846 --> 00:51:01.853


I want to have functionality.00:51:01.853 --> 00:51:06.007


You're working and actually you do not need to post invoice.00:51:06.007 --> 00:51:10.400


System will automatically collect your invoice for server, post it and that's it.00:51:10.400 --> 00:51:16.068


The same way, as you will get some posted invoice, you will get some items, some item ledger entry.00:51:16.068 --> 00:51:17.384


You know value entries.00:51:17.384 --> 00:51:20.128


You will get sustainability ledger entry, sustainability value entry.00:51:20.128 --> 00:51:22.065


You will just get this information.00:51:23.309 --> 00:51:36.400


So this is something but yeah, I cannot say we will get it tomorrow, we will not get it next year, but I am a really believer that we can do it so in one moment minimum.00:51:36.400 --> 00:51:39.971


I am selfish for business central users.00:51:39.971 --> 00:51:42.541


They do not need to waste their time.00:51:42.541 --> 00:51:47.235


They can just enable sustainability and they don't need to take care about that.00:51:47.235 --> 00:51:49.447


A system will help them to work.00:51:49.447 --> 00:51:54.009


They need to know about sustainability if they want to analyze information.00:51:54.009 --> 00:51:56.565


But even for analyzing, ai can help.00:51:56.565 --> 00:52:01.407


So we can do many of these things and this is future.00:52:01.407 --> 00:52:07.847


And when I said sorry, I see you want to ask us to say something, but just to finish, because I will forget one more thing.00:52:07.847 --> 00:52:13.286


You will get a good set of Power BI reports related to sustainability.00:52:13.286 --> 00:52:19.987


Nice, even in a package we have AI-driven Power BI reports.00:52:19.987 --> 00:52:33.766


So you will see, because I didn't show some of them on the launch event on Direction North America, it will be the first time showing them in a public AI-driven Power BI report, so you will see some really fancy things.00:52:33.766 --> 00:52:34.668


That's fantastic.00:52:35.224 --> 00:52:51.309


Now I want to touch base on really quickly that using the, you have to be able to consume the data very easy, and so it's exciting to hear from you that they're adding a Power BI dashboard with the product Now you had mentioned about.00:52:51.309 --> 00:52:53.597


Again, this is based on my experience.00:52:53.597 --> 00:53:13.353


I don't know whether Microsoft is working on this or not, but one of the conversations I've had is that they have a lot of devices and they want to be able to track the emissions and so hopefully, maybe in the near future, where they don't have to think about that, you can tap into the IoT devices that would send that information over.00:53:13.353 --> 00:53:17.143


So you know whether Microsoft is working on that or not.00:53:17.143 --> 00:53:21.523


I think that's one of the feedback that I receive where I don't want to think about that.00:53:21.523 --> 00:53:22.945


I don't want to manually have to do that.00:53:22.945 --> 00:53:26.552


I just wanted to just give me the report and then move on.00:53:29.800 --> 00:53:34.625


This was one of good examples where probably Microsoft will not go so deep.00:53:34.625 --> 00:53:46.362


This is industry specific, especially when you have some IoT devices how we can collect yes, probably we can collect so good results good information from all these devices.00:53:46.362 --> 00:53:55.726


But this is a place where I see we need to have ISVs, because this is industry-specific or device-specific, so we can look for both directions.00:53:55.726 --> 00:54:00.963


But Microsoft is trying to deliver horizontal solutions, so we want to cover horizontal solutions.00:54:00.963 --> 00:54:04.882


So we want to make this rich with different AI features.00:54:04.882 --> 00:54:07.570


I don't want to now mention names, what kind of AI features, but we want to make this rich with different AI features.00:54:07.570 --> 00:54:13.507


I don't want to now mention names, what kind of AI features, but we want to make this rich with AI features so you can easily integrate tomorrow with any device.00:54:13.507 --> 00:54:15.398


You can use some Azure.00:54:15.398 --> 00:54:23.206


Probably now I will fail with all these names because we have so many tools, Some of IoT hubs in Azure.00:54:23.206 --> 00:54:33.307


You can connect there, collect information, connect to BC and then we will have some AI tools to handle with that but we want to make this powerful in the framework.00:54:33.307 --> 00:54:38.916


So if you're working without industry-specific, you can work without any problem with MiniCentral.00:54:38.916 --> 00:54:42.545


If you have some industry, you can easily connect and integrate with some external tools.00:54:42.545 --> 00:54:44.204


So this is what we want to achieve.00:54:44.846 --> 00:54:46.893


I know this is not easy, but let's see.00:54:46.893 --> 00:54:51.567


And it depends on one variable it depends on usage.00:54:51.567 --> 00:54:56.260


So if you see that people are using sustainability, yes, we will invest.00:54:56.260 --> 00:55:00.248


And if you do not see, that means we failed.00:55:00.248 --> 00:55:05.195


But for now, I got two months ago.00:55:05.195 --> 00:55:16.429


I got two months ago from one of our big partners in Norway that we got from their site and this is the first time I got this information.00:55:16.539 --> 00:55:23.548


We got a new customer because of the sustainability module inside and I was so wow, I cannot explain.00:55:23.548 --> 00:55:27.789


Okay, even if this is one, I don't know how many users I didn't ask.00:55:27.789 --> 00:55:30.365


So now I need to get officially confirmation.00:55:30.365 --> 00:55:31.032


We can handle.00:55:31.032 --> 00:55:37.126


I cannot talk about partners, about customers, so I need to get official confirmation.00:55:37.126 --> 00:55:48.487


We can use EasyTales, but you know, even getting one user that he or she decided to use Business Central because of sustainability feature, this is a great thing.00:55:48.487 --> 00:55:49.871


This is really great.00:55:49.871 --> 00:55:54.010


Especially, we didn't deliver still so many functionalities.00:55:54.010 --> 00:55:55.887


I say this is before this release.00:55:55.887 --> 00:55:58.628


This is just one year old functionality in the Business Central.00:55:58.628 --> 00:56:01.226


This is still so young, this is baby.00:56:01.867 --> 00:56:02.148


Yes.00:56:02.349 --> 00:56:03.331


This is really baby.00:56:03.331 --> 00:56:04.425


It is a great feature.00:56:05.159 --> 00:56:15.327


And I like the feature and you hit on a key point that having it where it is there and it's used, part of the whole sustainability.00:56:15.327 --> 00:56:24.413


Conscientious't see the information.00:56:24.413 --> 00:56:25.673


It doesn't really exist.00:56:25.673 --> 00:56:44.135


But if you start to track sustainability, start to track your usage, your carbon footprint or your emissions, you see really what your daily functions do to the environment and you may now, with your being aware of it, can do things to curb your habit of using things.00:56:44.135 --> 00:56:50.769


It's just like people track calories for food or they track their types of macros and the different micronutrients.00:56:50.769 --> 00:56:56.110


Once you start tracking it, you become aware, your diet changes and you have an improved diet.00:56:56.110 --> 00:57:11.130


So I'm a fan of sustainability even if it's not mandatory here in the United States at this point but to start tracking it and individuals will change their habits and once individuals see the impact they may change.00:57:11.190 --> 00:57:16.184


Because, I agree with you, you can't deny pollution, you can't deny waste.00:57:16.184 --> 00:57:22.570


You see it and it's tangible, it's touchable Even if it's in the air, it's still not right and it affects everybody.00:57:22.570 --> 00:57:31.047


So anybody wasting or causing pollution in one part of the world affects individuals in the other part of the world as well.00:57:31.047 --> 00:57:35.103


So it's everybody has to do their little piece, like you said, it's.00:57:35.103 --> 00:57:42.543


All the little pieces add up to big and if everybody does a small change, it makes a huge impact on the environment.00:57:43.184 --> 00:57:49.034


Even if we decrease altogether for 10%, 10% is way more than nothing.00:57:49.034 --> 00:57:51.226


So let's try.00:57:51.226 --> 00:57:55.811


Let's try to improve our world for 1%.00:57:55.811 --> 00:58:01.646


If we improve ourselves 1% or 2%, this is a big improvement.00:58:01.646 --> 00:58:11.320


And you know, in 10 years, for example, 2% in 10 years, this is not 20%, because now we need to calculate additional 2%, but this is more than 20%.00:58:11.320 --> 00:58:12.847


You will be an expert in some area.00:58:12.847 --> 00:58:20.853


So even if only prove yourself 2% or 3% per year, you will be an expert after some 10 years working on some specific situation.00:58:20.853 --> 00:58:23.268


And this is the same way in pollution, whatever.00:58:23.679 --> 00:58:28.623


If you decrease for 1%, 2%, only for 1-2%, but we can easily calculate.00:58:28.623 --> 00:58:36.804


You know when I see what we need to do, we can easily improve, not for 2%, for much more, so minimum.00:58:36.804 --> 00:58:53.288


As I said, let's start tracking If we cannot improve, but let's first start tracking when you see impact, when you see how many tons all of us are delivering into the air, carbon dioxide into the air, maybe it will.00:58:53.288 --> 00:58:59.606


We will look at that differently now I'm looking when I compare flight.00:58:59.606 --> 00:59:02.449


Definitely I will not travel to the United States with a boat.00:59:02.449 --> 00:59:05.400


I cannot walk and I cannot swim.00:59:05.400 --> 00:59:16.864


I like to run, but swimming is a little bit too dangerous, so I need to go by the plane, but if I need to go by car, train or airplane, you can easily calculate.00:59:16.864 --> 00:59:17.407


You can see.00:59:18.599 --> 00:59:28.710


Now, this is really not when you see numbers, because earlier I didn't know this difference, but when you start to calculate this is a big, this is a huge difference.00:59:28.710 --> 00:59:41.472


So, yeah, we have regulations, we have vendors, we have future employees, we have personal responsibility, so we have all these drivers and I really hope people will.00:59:41.472 --> 00:59:47.844


If nothing, people will start to use Business Central and get some benefit, even 20% of users.00:59:47.844 --> 00:59:49.570


If they are using, yeah, that's good.00:59:49.570 --> 00:59:57.510


And we will get some 20% of new users because they need sustainability and they are using some other ERPs without this functionality.00:59:59.425 --> 01:00:06.887


So yeah, I know I think it's a great feature and I think it's great for the product and I think it's great for the environment, but we talked about sustainability.01:00:06.887 --> 01:00:12.534


Now, another new feature which you work with and we talked about briefly is the e-documents.01:00:12.534 --> 01:00:16.969


E-documents what is e-documents in Business Central?01:00:17.922 --> 01:00:19.829


Yeah, e-documents in Business Central.01:00:19.829 --> 01:00:32.634


It's funny how we started with this functionality, because first name was invoicing and we created invoicing and then we decided, no, no, no, we will change the future if you change feature name.01:00:32.634 --> 01:00:44.829


Because when we one moment we started to work said, okay, but it can work with other documents as well, so, okay, why to limit ourselves and partners with even naming invoices?01:00:44.829 --> 01:00:51.465


Because if you provide name, it will indirect say, okay, this is for invoicing, but this is not, this is for documents.01:00:51.465 --> 01:00:54.210


So we started again.01:00:54.210 --> 01:01:09.885


I think this is three days ago, year and a half, if I'm not wrong, yes, less than two years, a year and a half when we started with the documents and in the beginning, again, it was just a framework.01:01:09.885 --> 01:01:32.813


Then we tried to add some connectors, more and more different formats and what it's about Again in Europe, and actually I think that the most proactive continent about electronic invoicing is South America.01:01:33.219 --> 01:01:42.094


I think that almost all countries in South America probably not all, but the most of them have some kind of mandatory electronic invoicing.01:01:42.094 --> 01:01:55.811


Then the European Union yes, they have for a few years mandatory B2G, but now, country by country, they are adding B2B as mandatory.01:01:55.811 --> 01:02:07.338


I know in my country, serbia, two years now, is mandatory electronic e-voicing In Asia, in India, in Malaysia, in Saudi Arabia, probably.01:02:07.338 --> 01:02:11.065


I forget some of countries, I tried not to count all of them.01:02:11.065 --> 01:02:15.760


This is already mandatory, so you cannot deliver in voice.01:02:15.760 --> 01:02:18.063


Another way you must deliver is electronic voice.01:02:18.063 --> 01:02:22.204


And electronic voice we can use all model.01:02:22.204 --> 01:02:23.579


I will have some XML.01:02:23.579 --> 01:02:27.927


Let's say this is a PayPal, for example, and I will send you via email and that's it.01:02:27.927 --> 01:02:29.626


But now we do not talk about that.01:02:29.626 --> 01:02:31.119


We are sending about providers.01:02:31.119 --> 01:02:37.378


So in some countries you have mandatory local authorities where you need to send your electronic invoice.01:02:37.378 --> 01:02:38.146


That's it.01:02:38.146 --> 01:02:46.641


You can send directly sometimes, sometimes you can send via some providers, or sometimes you can do it only through providers.01:02:46.641 --> 01:02:48.382


It depends from country to country.01:02:48.382 --> 01:02:50.324


So there are so many different models.01:02:50.324 --> 01:02:55.088


So now in some countries you can say this let's call this four or five corners model.01:02:55.088 --> 01:02:56.429


You are sending to one provider.01:02:56.429 --> 01:02:58.813


This provider will exchange with the government.01:02:58.813 --> 01:03:02.996


If this is five corners, four corners, some, another provider, whatever, and then you will get information.01:03:02.996 --> 01:03:08.119


But in some situations you have this pre-clearance model where you will send to authorities.01:03:08.119 --> 01:03:16.027


They will send you back clear, guid, qr code, whatever, and then you can send to your customer.01:03:16.027 --> 01:03:20.768


So there are many, many different models and we wanted to make one fit for all.01:03:20.768 --> 01:03:29.125


And yes, this is hard to make one fit for all, but you cannot make complete a solution, one fit for all, but you can create.01:03:29.244 --> 01:03:37.125


Framework Idea was to create a framework to cover, let's say, 80 to 90% of functionalities in the framework.01:03:37.125 --> 01:03:39.293


So we still didn't finish with the framework.01:03:39.293 --> 01:03:46.047


Now we are adding a few more things in this framework and probably in the future we will add more and more because authorities are asking more and more.01:03:46.047 --> 01:03:50.304


But we wanted to make this stable and now this is pretty stable.01:03:50.304 --> 01:03:53.969


Now we already cleaned all small issues here and there.01:03:53.969 --> 01:03:54.891


This is stable.01:03:55.179 --> 01:03:59.146


And then on the top of this framework we can have specific apps.01:03:59.146 --> 01:04:02.248


Specific apps in the first place are connectors.01:04:02.248 --> 01:04:14.507


So now, if you're working with PayPal providers, we started now I can mention, because this is public information we started with Pagero and Avalara as first two providers.01:04:14.507 --> 01:04:16.985


This is officially app.01:04:16.985 --> 01:04:18.646


You can find on AppSource.01:04:18.646 --> 01:04:20.143


This is pre-installed.01:04:20.143 --> 01:04:24.461


Now we have added sign-up and logic.01:04:24.461 --> 01:05:00.969


With this wave and I can say, because it will come in two waves, two miners, continia will have added connector B2B router and now probably I will say three dots, because I expect eight or nine connectors to have, let's say, next few months, and if I forgot to mention one of some of them, please guys, sorry, but all of these connectors will be on our documentation so people will see what is inside.01:05:01.380 --> 01:05:05.751


The idea is to have, by default, big global providers.01:05:05.751 --> 01:05:10.934


So we cannot provide all connectors, because there are hundreds of thousands of different local connectors.01:05:10.934 --> 01:05:16.001


But we wanted to provide big players, global players, so you can choose what you want to use.01:05:16.001 --> 01:05:30.186


You still need to pay them, so you need to sign a contract with them, but technically, when you have a credential, when you go to one of them and get credentials, you can just choose which one you want to use, click, enter your credentials and technically, you will be connected.01:05:30.186 --> 01:05:31.907


You can start working without any problem.01:05:31.907 --> 01:05:36.610


So this is what we added, and then, on top of that, we are adding different formats.01:05:36.610 --> 01:05:42.748


We have PEPL, bis-3 as a default format in W1, because this is the most used format globally.01:05:42.748 --> 01:05:44.920


But we have different local formats.01:05:44.920 --> 01:05:49.927


For example, now we deliver in this way Australia, new Zealand, peppel Pint, anz.01:05:49.927 --> 01:05:58.387


Now we have in Denmark, oubl In Germany, xrehnung In Spain, factura-a.01:05:58.387 --> 01:06:01.746


Again, I will probably miss some of them.01:06:01.746 --> 01:06:05.369


I'm trying not to forget that's a lot already.01:06:05.760 --> 01:06:19.699


Yeah, I don't know a lot already many of these things, and this is what we deliver, just in this way, because many of these localizations are delivered in this way and we have, in the next few minors, we are working on sub-new localizations.01:06:19.699 --> 01:06:23.224


So this is what we are doing, so you can easily install.01:06:23.224 --> 01:06:24.561


Okay, this is my format.01:06:24.561 --> 01:06:25.646


This is provider.01:06:25.646 --> 01:06:26.856


I want to be connected and that's it.01:06:26.856 --> 01:06:27.291


You can start install.01:06:27.291 --> 01:06:27.643


Okay, this is my format.01:06:27.643 --> 01:06:27.900


This is provider.01:06:27.900 --> 01:06:28.349


I want to be connected and that's it.01:06:28.349 --> 01:06:28.641


You can start to work.01:06:28.641 --> 01:06:36.021


You just need to choose in your customers workflow how you want to work, what is your service and how, and so on.01:06:36.021 --> 01:06:40.222


And when you post your documents, your document will be sent to this network and that's it.01:06:40.222 --> 01:06:41.788


But what else?01:06:41.788 --> 01:06:44.429


Now we added more things in this way.01:06:44.429 --> 01:06:48.668


Imagine you will get invoiced to your network.01:06:48.668 --> 01:06:59.387


This is XML, this is machine readable, perfect, yes, you can read, your system can read, and you can map and continue to proceed.01:06:59.387 --> 01:07:03.186


So it works in both directions you can send and you can receive to your network.01:07:03.186 --> 01:07:07.590


So that's good, but you need to see what you receive before you proceed.01:07:07.590 --> 01:07:10.422


And you can download and open.01:07:10.422 --> 01:07:11.284


But this is XML.01:07:11.284 --> 01:07:24.945


But, what is more, apple provides one option to have embedded PDF into this XML as a binary, embedded binary code in the site.01:07:24.945 --> 01:07:27.045


So now we embedded, we enabled.01:07:27.045 --> 01:07:42.106


When you post documents, you just need to check to enable a setup that you want to enable PDF System will automatically take your layout of your voice and embed into your XML.01:07:42.106 --> 01:07:47.425


So when you send to your customer, your customer will get both XML and embedded PDF.01:07:47.425 --> 01:08:04.469


If your vendor is sending to you, the same way with embedded PDF system, when you receive an actual document, system will automatically extract PDF so you will see PDF and plus one more thing In this way we enable XML preview.01:08:04.469 --> 01:08:06.588


So this is dynamically XML preview.01:08:06.588 --> 01:08:09.099


So this is dynamic XML preview, even if you do not have PDFs.01:08:09.099 --> 01:08:14.873


So you don't have, you can click show me extracted document.01:08:14.873 --> 01:08:20.831


So, even if this is different type of formats, you will see aha, this is my header, my lines.01:08:20.831 --> 01:08:34.068


Okay, you do not have all header and line, all information, header and lines as you have in P invoice, because this is simply not the same what you will get from your vendor, but what is inside you will see.01:08:34.068 --> 01:08:44.524


So you will see your lines, what is in header, what is your tax, vat, whatever, and you can see aha, this is not what we agree about, this price or you know something like that.01:08:44.524 --> 01:08:48.884


You can reject if this is not the right document or you can approve.01:08:48.884 --> 01:08:52.823


So we improve a lot of these things in this way so you can really easily handle.01:08:52.823 --> 01:09:00.819


And one more thing, not created by my team, my team will handle with that, but we work together with Kenny.01:09:00.819 --> 01:09:06.020


This is now big credit to Kenny, but he finished with his team.01:09:06.703 --> 01:09:15.155


In some countries there are specific electronic invoicing Germany, france, probably I will miss some of countries.01:09:15.155 --> 01:09:16.740


They have different approach.01:09:16.740 --> 01:09:22.573


They have PDF, so human readable format with embedded XML, so PDF-A format.01:09:22.573 --> 01:09:25.903


It was complicated.01:09:25.903 --> 01:09:27.567


You couldn't handle this part part.01:09:27.567 --> 01:09:29.653


So Kenny finished a great job.01:09:29.653 --> 01:09:36.650


So now we enable our platform getting pdf and extracting actually from this pdf.01:09:36.650 --> 01:09:43.628


So we didn't now finish, but this is task, so we are working on that to enable first localizations.01:09:43.628 --> 01:09:46.994


So now, if you get pdf, enable first localizations.01:09:46.994 --> 01:09:59.961


So now, if you get PDFA, system automatically extracts the same way as it had opposite extract XML and proceed with this XML automatically creating purchase invoice, but you will get this PDF as a human readable format so you can use it.01:10:00.404 --> 01:10:05.327


So there are some really good things, many small improvements.01:10:05.327 --> 01:10:06.882


Now I cannot go.01:10:06.882 --> 01:10:12.850


You can find the result many small improvements, more than 10 small improvements, electronic documents in this wave.01:10:12.850 --> 01:10:21.310


But I will point again to another, my colleague, because what is important I mentioned, we started with electronic invoicing.01:10:21.310 --> 01:10:23.387


I said, okay, let's move this to electronic documents.01:10:23.387 --> 01:10:26.429


Probably we will use this for some other things.01:10:28.002 --> 01:10:35.046


So now we change an interface, we enable interface for partners so partners can build EDI whatever they want to exchange.01:10:35.046 --> 01:10:38.604


We will not provide some sales orders exchanging.01:10:38.604 --> 01:10:40.286


So this is not what we are planning to do.01:10:40.286 --> 01:10:43.448


We will limit ourselves to regulatory things.01:10:43.448 --> 01:10:48.228


But if you want to use this for item catalogs, whatever you want to use this for item catalogs, whatever you want to use, you can use it.01:10:48.228 --> 01:10:50.131


Now you have interface.01:10:50.152 --> 01:10:53.113


You can change document types, you can add new document types.01:10:53.113 --> 01:10:55.284


You can work with that without any problem.01:10:55.284 --> 01:11:06.307


And we will add, because now we need for some other countries shipments, for example, not only voice, but there are e-shipments as well and some other types.01:11:06.307 --> 01:11:08.403


We will deliver Some of them.01:11:08.403 --> 01:11:13.787


They are required by law in some countries, but again, this is more important for ISVs.01:11:13.787 --> 01:11:15.445


They can do much more.01:11:15.445 --> 01:11:19.204


So this is why we call it documents and there is more.01:11:19.880 --> 01:11:21.707


Again, I have put some credit to Kenny.01:11:21.707 --> 01:11:24.113


Now I put some credit to my colleague, soren.01:11:24.113 --> 01:11:26.148


As we are working together on that.01:11:26.148 --> 01:11:29.225


We made a good framework.01:11:29.225 --> 01:11:31.091


This is important to send a message.01:11:31.091 --> 01:11:37.185


Maybe when you're doing something from scratch, people are using why are you doing this way, another way?01:11:37.185 --> 01:11:42.643


But strategy is a bit different and we cannot show everything in advance what we are doing.01:11:42.643 --> 01:11:44.807


But now we created e-documents.01:11:45.389 --> 01:11:47.393


Maybe e-documents is not a proper naming.01:11:47.393 --> 01:11:49.386


We can talk about that.01:11:49.386 --> 01:11:58.050


This year, sorin and I will have a common session in the direction of North America, so we will get, maybe, feedback for partners.01:11:58.050 --> 01:11:59.686


Maybe we need to change name, I don't know.01:11:59.686 --> 01:12:02.007


Let's see what we will do on the end.01:12:02.007 --> 01:12:07.800


But now let's talk about framework and what e-documents is Everything.01:12:07.800 --> 01:12:10.707


What I explained this is exchanging with electronic documents.01:12:10.707 --> 01:12:18.729


Electronic documents is some kind of xml, json, ubl, whatever, something machine readable, and that's good.01:12:18.729 --> 01:12:20.072


It works perfectly fine.01:12:20.072 --> 01:12:23.024


Yes, there are a lot of space for improvements and we are doing so.01:12:23.024 --> 01:12:27.011


But what we could do else additional?01:12:27.011 --> 01:12:31.148


Maybe you'll find some of Soren Post.01:12:31.148 --> 01:12:38.904


He's putting some information, so I will not go into his part because he has much more to add.01:12:38.904 --> 01:12:41.104


He'll be there so you can speak with him as well.01:12:41.104 --> 01:12:43.688


We can talk together if you want.01:12:48.000 --> 01:12:50.645


Rumor has it, we may have a follow-up to this and have a discussion with Soren.01:12:50.828 --> 01:12:51.697


I have spoken with.01:12:51.716 --> 01:12:55.105


Soren about this and I think we are planning a follow-up.01:12:55.823 --> 01:13:03.462


I will not go into the last mile what he is doing right now, but I will explain one piece of work Especially.01:13:03.462 --> 01:13:04.987


Let's look in the United States.01:13:04.987 --> 01:13:06.235


You can use voluntarily electronic voice in the United States.01:13:06.235 --> 01:13:10.845


You can use voluntarily electronic e-voice in the United States, but there is no regulation.01:13:10.845 --> 01:13:26.481


But I'm an associated member of DBNA, so this is a network for a good network, with big providers and big companies that are working on somehow making electronic e-voicing platform in the United States.01:13:26.523 --> 01:13:29.640


States and what I heard so far on all these meetings.01:13:29.640 --> 01:13:40.029


I don't know when and if or if it will be enabled, but if they do, if they finish everything as a plan, it will be a really great thing.01:13:40.029 --> 01:13:41.729


It will be really great.01:13:41.729 --> 01:13:45.859


So I don't know how it will go with all regulations, states.01:13:45.859 --> 01:13:51.747


It will be for country per state, so you know your regulations better than I.01:13:51.747 --> 01:14:02.300


But in one moment probably it will be introduced in the United States electronic e-voicing, but right now probably a really small number of companies will use electronic e-voicing.01:14:02.300 --> 01:14:08.728


So if you want to use, yes, we have connectors, we have formats you can use, but the most of companies use PDFs.01:14:10.399 --> 01:14:19.090


Yes, email PDFs, downloadable PDFs, PDFs everywhere sent to Asia Document Intelligence.01:14:26.980 --> 01:14:30.408


For all people who do not know what is Asia Document Intelligence, this is our Asia OCR service.01:14:30.408 --> 01:14:34.765


So now embedded Asia OCR service, we will send this PDF there.01:14:34.765 --> 01:14:38.310


We will get from human readable format.01:14:38.310 --> 01:14:45.604


We will get back JSON, so machine readable format, and from that moment system will behave the same as you got electronic voice.01:14:45.604 --> 01:14:47.135


So in general, system will behave the same as you got electronic voice.01:14:47.135 --> 01:14:50.670


So in general it will be the same.01:14:50.670 --> 01:14:55.760


If you get electronic voice, machine readable format, system will proceed.01:14:55.760 --> 01:15:03.760


If you get PDF, one step more, system will send to Asian Document Intelligence and get it back as a JSON and proceed the same way.01:15:03.760 --> 01:15:09.592


So this is yet, let's say, opening the door for additional discussion.01:15:09.800 --> 01:15:11.667


But I do not want to continue this.01:15:11.667 --> 01:15:15.728


I have so many questions on that, but we're going to wait because we do have something scheduled in the future.01:15:15.728 --> 01:15:21.207


I'm excited about that, by the way with what Soren's working, because I have an opportunity working with him on that.01:15:22.119 --> 01:15:26.050


But, like you said, I'll leave it to him to make an announcement.01:15:26.050 --> 01:15:26.972


It's pretty cool.01:15:29.221 --> 01:15:38.251


Yeah, we were together on some things how to make this the same way, Because in general now we can split easily.01:15:38.251 --> 01:15:40.408


Yes, United States, you do not have electronic e-voicing.01:15:40.408 --> 01:15:41.425


You have the PDFs.01:15:41.425 --> 01:15:44.306


In Denmark, this is mandatory electronic e-voicing.01:15:44.306 --> 01:15:45.390


They work with electronic e-voicing.01:15:45.390 --> 01:15:54.747


Yes, but there is always but yes, you're working in Denmark, you have mandatory electronic invoicing, but you have vendors from the United States and you do not have electronic invoicing.01:15:54.747 --> 01:16:25.152


So, even if I'm Danish okay, I'm not, but if I'm a Danish company and I have electronic invoicing and I have a big vendor from the United States, the biggest one and now I will have invoices with hundreds of lines what to do, and okay, if we deliver a different approach, okay, yes, we could handle it different, but so I need to have one approach working with project invoices, another approach and work with PDFs.01:16:25.152 --> 01:16:30.457


But what we wanted to do approach working with electronic invoices, another approach when working with PDFs, but what we wanted to do, we wanted to have the same approach.01:16:30.476 --> 01:16:36.288


If you are a person who are working with incoming, inbound, whatever you call these documents, this is the same user interface.01:16:36.288 --> 01:16:45.265


This is the same framework, Never mind even if you have electronic invoicing monitor in your countries, but you got from another country PDFs, never mind.01:16:45.265 --> 01:16:49.926


For you, this is absolutely the same, so you're proceeding the same way.01:16:49.926 --> 01:16:56.850


So everything what we are building for this PDF part, this is applicable for electronic invoicing.01:16:56.850 --> 01:17:03.408


Everything what we did and what we are doing for electronic invoicing, this is applicable for OCR system.01:17:03.408 --> 01:17:08.893


So, for example, Copilot for matching purchase orders with Direct Voice.01:17:08.893 --> 01:17:11.707


It works with this PDF in Voices as well.01:17:11.707 --> 01:17:17.927


So that's it, Because, from this moment when we have machine-level format, that's it.01:17:18.260 --> 01:17:21.484


And for this, another part, Christopher, you know what we are talking about.01:17:21.484 --> 01:17:24.451


This is Ben Sorin.01:17:24.451 --> 01:17:27.404


Can we talk about that Again?01:17:27.404 --> 01:17:33.027


Everything what is there for this PDF part, it will work for electronic e-voice as well.01:17:33.027 --> 01:17:35.507


So this is the main achievement.01:17:35.507 --> 01:17:37.947


We have the common tools.01:17:37.947 --> 01:17:45.720


So all AI features I will talk about AI features All AI features will work the same way with any type of documents.01:17:45.720 --> 01:17:50.750


So this is one of the most important achievements we succeed with with documents.01:17:53.922 --> 01:17:57.154


And it also works with helping with sustainability.01:17:57.154 --> 01:18:00.992


I think about when I hear of e-documents, because if you can cut down, I know people work with.01:18:00.992 --> 01:18:04.644


Believe it or not, a lot of people here in the United States use paper still.01:18:04.765 --> 01:18:09.542


I don't understand Just like we still use checks.01:18:09.542 --> 01:18:12.748


I don't understand, so you told this.01:18:12.748 --> 01:18:17.606


I didn't want to mention, but you mentioned it.01:18:17.627 --> 01:18:19.431


No but it is.01:18:19.431 --> 01:18:26.951


It's helpful that the whole e-document piece for the functionality that you had talked about is exciting because it makes it easier for individuals to use.01:18:26.951 --> 01:18:39.971


But again, going back with the whole notion of being responsible and sustainability, adding those features in essence contribute to sustainable functions because we can eliminate the need to have paper.01:18:39.971 --> 01:18:42.940


And then I know people can say, well, it's electronic, it's being mailed.01:18:42.940 --> 01:18:50.614


You know I'm not getting all that stuff, but at least you don't have to print and mail documents either way anymore.01:18:50.614 --> 01:18:59.930


You can now electronically transfer them and bring them in a little bit easier as well, which is great, and we will follow up on the great features.01:19:00.881 --> 01:19:04.231


Two things about e-documents and sustainability.01:19:04.231 --> 01:19:09.247


First, yes, we will say we do not need to cut trees to print the voices.01:19:09.247 --> 01:19:11.123


So this is extremely important.01:19:11.123 --> 01:19:19.988


And I was even thinking because now I need to check if this is okay, because there are some official information.01:19:19.988 --> 01:19:25.685


You know, I don't know a thousand pieces of paper, how many trees you will save.01:19:25.685 --> 01:19:35.067


So I'm even thinking maybe to add one small chart in raw centers to show how many trees you saved, printing invoices.01:19:35.685 --> 01:19:36.171


I'm thinking.01:19:38.047 --> 01:19:40.563


I need to check internally, externally, with the partners.01:19:40.563 --> 01:19:46.351


First, I want to get from partners' customer feedback if this is good, if this is usable, if people would like to have it.01:19:46.351 --> 01:19:47.957


And I need to check internally of this is customer feedback, if this is good, if this is usable, if people would like to have it.01:19:47.957 --> 01:19:54.743


And I need to check internally if this is compliance, to show some kind of charts showing this.01:19:54.743 --> 01:19:59.305


But there are another part Electronic e-voice in PayPal.01:19:59.386 --> 01:20:07.659


What I heard that they will soon introduce additional tag for emissions for carbon footprint or so it will be important additional tag for emissions for carbon footprint.01:20:07.659 --> 01:20:09.773


So it would be important.01:20:09.773 --> 01:20:15.082


We can automatically use this information in the system or plus on PDF.01:20:15.082 --> 01:20:25.043


Again, if you have information about emission PDF when we send to Azure Intelligence, yes, we will collect this information and you can automatically post.01:20:25.043 --> 01:20:27.260


This is related with what I mentioned.01:20:27.260 --> 01:20:32.984


We should have all sustainability postings without doing this by ourselves.01:20:32.984 --> 01:20:39.990


So if our OCR model, we find this sustainability information, yes, it will collect and it will add it to our system.01:20:39.990 --> 01:20:41.613


You will not even know about that.01:20:41.613 --> 01:20:47.417


You just need to check your information, you will post and you will have all emissions information inside the system.01:20:47.417 --> 01:20:51.890


So, okay, this is just one piece of all these things situation.01:20:51.890 --> 01:21:00.154


But, yes, this is so connected with sustainability and make it easier.01:21:00.154 --> 01:21:07.054


Yeah, probably it will be easier for tax authorities to keep their eyes on what you're doing the business.01:21:07.054 --> 01:21:08.622


But yeah, that's life.01:21:10.648 --> 01:21:15.429


It's great, sustainability is important and it shows how technology can be helpful.01:21:15.429 --> 01:21:22.149


We talked about using tools for what they're intended to be used for, and in this case, these are extremely helpful.01:21:22.149 --> 01:21:25.572


I know we've been here for a bit, but let's jump into the big bear.01:21:25.572 --> 01:21:27.118


I know we're pressing here for a bit, but let's jump into the big bear.01:21:27.118 --> 01:21:40.984


I know we're pressing up against time here, but the big bear of the improvements here in the United States which admittedly there's been some challenges over the years because of the complexity of it on its own are the 1099s.01:21:40.984 --> 01:21:47.898


Now we can Well we can stop now and then just do another day of 1099s.01:21:48.862 --> 01:21:52.609


We can discuss if we made improvements or disappointments.01:21:52.609 --> 01:22:10.630


Yep, I will make a short introduction because this introduction is important for what we did in the last two weeks and what we are trying to finish very soon.01:22:10.630 --> 01:22:17.667


When I joined the team, I got this information from my manager.01:22:17.667 --> 01:22:21.488


Keep your eyes in November, december, about 1089.01:22:21.488 --> 01:22:23.768


What is 1089?01:22:23.768 --> 01:22:36.992


And then suddenly I found this the world worst possible way, because your IRS is, I cannot say, better or worse than any other internal revenue service globally.01:22:36.992 --> 01:22:48.582


They are delivering information in the last moment and assuming that all of us can finish in just a couple of hours all our hot fixes to be ready for all these changes.01:22:48.582 --> 01:22:58.006


So I found that they are mostly delivering new differences, new adjustments on printouts in late November.01:22:58.006 --> 01:23:06.885


So we have less than a month actually to finish all these things and I know my colleague, artur, he worked the most of that.01:23:06.885 --> 01:23:14.302


He didn't sleep during December just to finish and after that, early in January, to finish hot fixes to everything.01:23:14.323 --> 01:23:15.346


What went wrong?01:23:15.346 --> 01:23:21.568


Because the biggest problem is we had to fit printing on pre-printed layouts.01:23:21.568 --> 01:23:23.460


Pre-printed forms.01:23:23.460 --> 01:23:25.387


Our layout to pre-printed forms.01:23:25.387 --> 01:23:26.073


More paper.01:23:26.073 --> 01:23:26.270


We love paper.01:23:26.270 --> 01:23:26.954


Plus, we do not use pre-printed forms.01:23:26.907 --> 01:23:38.434


Our layout of pre-printed forms oh, more paper we love paper plus, we do not use the same paper formats in Europe and United States, so this is even worse.01:23:38.434 --> 01:23:41.800


When we succeed on our side, this is not the same.01:23:41.800 --> 01:23:46.266


We cannot order, so we had to have someone who will order these documents in United States.01:23:46.266 --> 01:23:49.086


Then they will send us a post here.01:23:49.086 --> 01:23:56.344


So it was so complicated to finish and just one millimeter left right up and down oh, failure.01:23:56.344 --> 01:23:59.359


So it was so, so complicated.01:23:59.359 --> 01:24:06.046


On the end, this is not so complicated set of information, but this is complicated to deliver.01:24:06.046 --> 01:24:07.412


And then I need to say IRS did some good things.01:24:07.412 --> 01:24:09.278


They started to set of information, but this is complicated to deliver.01:24:09.278 --> 01:24:11.722


And then I need to say IRS did some good things.01:24:11.722 --> 01:24:19.966


They started to cut the number of forms to make mandatory electronic delivering.01:24:19.966 --> 01:24:35.699


So now, if I'm not wrong maybe I'm wrong, but I think if you deliver more than 10, 1089s, you need to deliver electronically, and we can assume that most of the users will send more than 10 1099 forms.01:24:35.699 --> 01:24:42.365


So we are okay if you say yes, most of them can do electronically, so we do not need to pre-print.01:24:43.039 --> 01:24:48.503


Then I had to read so many different regulations and I am not native English.01:24:48.503 --> 01:24:50.465


You can conclude from my pronunciations.01:24:50.465 --> 01:24:58.644


I can understand good, but when it comes to legislation, this is not the same, even if I'm reading on my own language.01:24:58.644 --> 01:25:02.925


Sometimes you need to have some lawyer, some expert, to explain some details.01:25:02.925 --> 01:25:06.890


But okay, luckily I had good friends who will explain some information and some details.01:25:06.890 --> 01:25:10.387


But okay, luckily I had good friends who will explain some information and some details.01:25:10.429 --> 01:25:17.051


So I faced three years in a row with these issues and I said this is too much.01:25:17.051 --> 01:25:20.442


Not because of me, because this is stressful for all of us.01:25:20.442 --> 01:25:21.807


Okay, this is stressful for me.01:25:21.807 --> 01:25:24.161


I can be selfish and say this is stressful for me.01:25:24.161 --> 01:25:39.699


I see, arthur, but now I can imagine how many partners and how many customers, and you know, even I can say okay for you, you are partners, you are working this, you are earning money sorry, guys, that's how business is going but they are customers.01:25:39.699 --> 01:25:50.346


They are just looking in the sky and hoping Microsoft and partners will deliver everything on a time and they will not need to pay fines.01:25:50.346 --> 01:25:59.720


So this is stressful for all of us, for all our users, for you as a partner, for us PMs, engineers, for my manager.01:25:59.720 --> 01:26:04.368


This is stressful for everybody and I said in one moment it should stop.01:26:04.368 --> 01:26:06.141


We cannot continue.01:26:06.141 --> 01:26:07.467


Yes, for our support.01:26:07.467 --> 01:26:12.608


I forgot our support guys and big thanks to all of them, because they are doing a great job.01:26:12.608 --> 01:26:35.889


Maybe you know customer partners cannot recognize this because they are definitely overloaded with all cases and they are doing a great job, and not only what they are doing in communication with customer partners, but they are providing all this information in a proper way to our HNA team so we can handle with all these cases, so many stress.01:26:35.889 --> 01:26:38.804


And I said okay, it should stop.01:26:38.804 --> 01:26:40.430


In one moment it should stop.01:26:41.444 --> 01:26:57.426


So decision was yes, if we want to stop, we need to completely deprecate old model, because we cannot improve old model to make more modern, to make modern, so there is no way.01:26:57.426 --> 01:27:03.605


So what we wanted now I said ok, we need to deprecate what we wanted to achieve.01:27:03.605 --> 01:27:04.402


I wanted now I am speaking in my name.01:27:04.402 --> 01:27:05.145


In first place, I wanted to achieve.01:27:05.145 --> 01:27:20.492


I wanted now I am speaking in my name in the first place, I wanted to achieve a self-sufficient system that if something is changing in the last moment, you can do it without us, not with the code Without code.01:27:20.492 --> 01:27:28.921


With the code, yeah, you can always make extensions, but not the code Without code, with a simple setup.01:27:28.921 --> 01:27:31.983


Yes, we will always make an extension, but not the code Without code, with a simple setup.01:27:31.983 --> 01:27:33.684


Yes, we will try to provide a setup, but yes, if it just fails.01:27:33.703 --> 01:27:45.451


Because now I remember this year we had two systems so we had to support both of them and we talked with all people and they said no changes in 1089 preprinted forms at all.01:27:45.451 --> 01:27:47.591


And yes, there are no changes.01:27:47.591 --> 01:27:48.131


The same.01:27:48.131 --> 01:27:52.394


I thought, luckily, okay, the last year we are supporting all models, no changes.01:27:52.394 --> 01:27:57.976


And then we found in January yes, we had a change.01:27:57.976 --> 01:27:59.377


And what was the change?01:27:59.377 --> 01:28:02.979


Previous year we printed year with four digits.01:28:02.979 --> 01:28:07.505


This year we had pre-printed first two digits and we had to cut only to four digits.01:28:07.505 --> 01:28:11.720


This year we had pre-printed first two digits and we had to cut only to two digits.01:28:12.060 --> 01:28:13.105


Welcome to the.01:28:13.246 --> 01:28:13.305


IRS.01:28:14.319 --> 01:28:22.167


Yes, now Okay, I will keep myself out of that, I will not talk about that.01:28:22.239 --> 01:28:25.395


Taxes are due on April 15th for personal in the United States.01:28:25.395 --> 01:28:30.932


They'll make changes up until March 31st and even after April 15th until you have to file your taxes again.01:28:31.859 --> 01:28:36.851


But now I'm looking at some person who decided to make these changes.01:28:36.851 --> 01:28:38.564


Why, come on?01:28:38.564 --> 01:28:40.076


Why I understand.01:28:40.076 --> 01:28:45.573


If you have new form box, if you have different values, whatever form box, if you have different values, whatever.01:28:45.573 --> 01:29:02.845


If you want to provide different address, if you want to separate this address into columns because you want to handle different because of some reporting okay, yes, maybe sometimes we cannot see a reason, but okay, but why the hell you need to have different?01:29:02.864 --> 01:29:05.628


Because this is only printing, this is printing.01:29:05.628 --> 01:29:11.668


If you are satisfied with printing two digits, why are you not satisfied with printing four digits?01:29:11.668 --> 01:29:13.904


What is the problem with that?01:29:13.904 --> 01:29:19.961


And this is one of the reasons why I said we had to stop supporting this way, because this is completely wrong.01:29:19.961 --> 01:29:21.685


This is wrong for all of us.01:29:21.685 --> 01:29:27.295


And this is the last thing I think we had in the last moment.01:29:27.295 --> 01:29:35.429


We couldn't deliver, because if you waited our hotfix, even for hotfix, you know we need some time for applying all hotfixes.01:29:35.429 --> 01:29:41.199


So Arthur did in the last moment he made PTE and sent to our supporting network.01:29:41.199 --> 01:29:45.731


Just take this PTE and use it, because we want.01:29:46.060 --> 01:29:55.689


We know what you are facing you as a partner, and customers, all of you, because many of our partners are customers as well, because you need to report 1099 as well.01:29:55.689 --> 01:30:00.346


So you are user and partners and we did it the best way that we could.01:30:00.346 --> 01:30:14.889


But this is not good enough, and being good enough is not on us, because we cannot be better, because we are dependent on IRS and, yeah, that's the way.01:30:14.889 --> 01:30:18.279


So we wanted to make you know if this is a difference.01:30:18.279 --> 01:30:26.279


Okay, you can do it easily without any support from Microsoft, because everything will be configurable, and so it was decision.01:30:26.279 --> 01:30:28.292


Everything must be configurable.01:30:28.292 --> 01:30:28.895


And so it was a decision.01:30:28.895 --> 01:30:29.560


Everything must be configurable.01:30:29.560 --> 01:30:32.550


Then what we need to have.01:30:32.550 --> 01:30:36.884


We face people who want to check what they had last year.01:30:36.884 --> 01:30:48.083


Now it changes, but if you remember, every time when you run, take new even I forgot what was the action, but take new for new year, that's it.01:30:48.083 --> 01:30:50.003


You cannot handle it previous year anymore.01:30:50.003 --> 01:30:52.123


You can handle only with one year.01:30:52.123 --> 01:30:53.542


So, okay, this is the wrong.01:30:53.542 --> 01:30:57.324


So we decided okay, let's, let's take few things.01:30:57.324 --> 01:31:01.521


We want to have document so you can easily open.01:31:01.521 --> 01:31:02.828


You can check for each of them.01:31:02.828 --> 01:31:06.284


If you want to change something, you do not need to go to ledger entries.01:31:06.284 --> 01:31:09.507


You have documents so you can change information document.01:31:09.507 --> 01:31:10.845


This is one of the important things.01:31:10.845 --> 01:31:13.186


Another is it must be configurable.01:31:13.186 --> 01:31:15.765


So what does it mean?01:31:16.847 --> 01:31:26.863


If you are submitting your 1099 electronically, you are allowed not to send on pre-printed forms to your vendors.01:31:26.863 --> 01:31:28.657


You can use substitutes.01:31:28.657 --> 01:31:31.358


You need to provide all information.01:31:31.358 --> 01:31:35.338


We have on our original 1089 pre-printed form all information.01:31:35.338 --> 01:31:39.238


But this is substitute and this is something that is allowed.01:31:39.238 --> 01:31:43.659


You need to provide all information and you can report electronically.01:31:44.470 --> 01:31:59.829


So we created a setup configuration form where we will provide we will continue to support in the future all updates if there are new forms, all these differences in the future.01:31:59.829 --> 01:32:05.539


But if we are late for some reason we didn't see, you can easily add, you can change.01:32:05.539 --> 01:32:07.197


This is very easy.01:32:07.197 --> 01:32:15.440


You can just change form and say, okay, I want this form for box, this is the name and this is for where I will take this information, and that's it.01:32:15.440 --> 01:32:19.340


And even for these notes, what does it mean?01:32:19.340 --> 01:32:27.430


We have additional that you can add all these notes so you can easily put everything what you need there and you can print and send Then.01:32:27.912 --> 01:32:37.498


What is more, we wanted to automate it and I got this idea on UG Summit two years ago, when one of the ladies asked me.01:32:37.498 --> 01:32:42.113


We talked about how we can improve this process.01:32:42.113 --> 01:32:45.514


I would like to send all these forms by email.01:32:45.514 --> 01:32:50.407


But they said, but how I can pre-print on pre-printed forms sent by email?01:32:50.407 --> 01:32:53.659


I cannot do it, but I found that okay, we can send this substitute.01:32:53.659 --> 01:33:00.315


So I found in the red legislation you need to get consent from your vendor.01:33:00.315 --> 01:33:21.717


So I cannot Microsoft if you want to be compliant, we cannot enable all vendors to be ready for receiving, so you need manually to click that this vendor provided consent that they want to receive electronic through email to get their 1099.01:33:21.717 --> 01:33:23.002


So that is good.01:33:23.002 --> 01:33:27.280


And then plus now, now there are some sensitive information.01:33:27.280 --> 01:33:33.972


But what is again good in legislation they said you can hide four digits on tin.01:33:33.972 --> 01:33:44.655


So you have in configuration you can hide, you can print as is, you can hide on tin, vendor tin, you can find on both vendor and your tin.01:33:44.655 --> 01:33:47.493


So this is minimum protection, what we can provide.01:33:48.095 --> 01:33:53.895


And now again, one credit to Kenny, because this is something what we will do, because a lot of improvement on PDFs.01:33:53.895 --> 01:34:02.377


Now, one of reasons actually why we drive all these changes on PDFs was regulatory requirements, and we will.01:34:02.377 --> 01:34:07.064


Now we have, with new way, a possibility to add password protection PDF.01:34:07.064 --> 01:34:29.913


So the idea is to Now I cannot promise when, because there are a lot of things in the backlog but we are thinking to add password protection to this PDF, so it will be much, much higher protection when we are sending via email, so nobody can take still whatever and misuse this information.01:34:29.913 --> 01:34:34.435


So we just need to see what is the best way, how to keep this password and so on, so on.01:34:34.435 --> 01:34:35.979


We need to rethink it a bit more.01:34:35.979 --> 01:34:44.697


Now we have platform enablement, but we need to rethink how you know what is the proper workflow, how to keep all this information the proper way.01:34:44.697 --> 01:34:50.375


But this is just to understand how we are thinking, and this is much more about collaboration with us.01:34:51.069 --> 01:34:53.399


We are not islands that I work in my job.01:34:53.399 --> 01:34:55.216


Some other colleagues are working their job.01:34:55.216 --> 01:34:57.818


There are a lot of collaborations between startups.01:34:57.818 --> 01:35:05.197


We are looking who is working on what to make the best possible results together.01:35:05.197 --> 01:35:07.112


It's all the time we do not see.01:35:07.112 --> 01:35:08.898


You know I don't see when I need to deliver.01:35:08.898 --> 01:35:09.780


I need to deliver.01:35:09.780 --> 01:35:11.235


My name is a new feature.01:35:11.235 --> 01:35:15.697


I don't think if this is the best for me, we need to think this is best for Microsoft.01:35:16.650 --> 01:35:26.623


So, if my colleague has a better idea, okay, I will take you know this is better for him to deliver this because there are more value for business center than Microsoft for customers in the first place.01:35:26.623 --> 01:35:28.390


So this is how we are working.01:35:28.390 --> 01:35:30.470


So this is great example of collaboration.01:35:30.470 --> 01:35:39.493


Actually, I mentioned a few of them during our conversation today, but this is something what will come in one moment.01:35:39.493 --> 01:35:44.418


But let's focus what we have right now so we can send in a bulk.01:35:44.418 --> 01:35:53.199


So when you deliver, if you have consent, you just need to send Okay, send, and system will send to all emails in the bulk.01:35:53.199 --> 01:36:07.699


Then one more thing we can choose if you are using standard email, you have email address, but if you have specific email for sending tags, documentation, you can add IRS email.01:36:07.699 --> 01:36:12.182


So if this is a different person, yes, you can add.01:36:12.182 --> 01:36:14.978


If you didn't add this IRS email, system will use default email for these vendors.01:36:14.978 --> 01:36:20.042


So there are some commodities, how you can use this bulk sending.01:36:20.042 --> 01:36:31.310


But if there is no consent for all others, you can print normal print on these substitutes and then you can send by regular mail.01:36:31.310 --> 01:36:33.912


So you have old way and new way.01:36:33.912 --> 01:36:40.775


And now another part submitting to 1099 IRS 1099 form.01:36:40.775 --> 01:36:55.634


We are working I said we are working Present continues To finish integration with IRS through IRS service.01:36:55.654 --> 01:37:00.603


We had a lot of issues about certificates, about getting proper IDs.01:37:00.603 --> 01:37:01.805


This is not easy.01:37:01.805 --> 01:37:04.920


This is definitely not an easy thing.01:37:04.920 --> 01:37:10.970


I expected we would do so easy, but there is nothing easy about 1089.01:37:10.970 --> 01:37:12.835


So this still didn't finish.01:37:14.158 --> 01:37:21.953


So now we have some security reviews, security issues with this A2A integration.01:37:21.953 --> 01:37:25.149


So you know security is currently.01:37:25.149 --> 01:37:26.979


If you talk about issues, this is issue number one all the time.01:37:26.979 --> 01:37:27.702


So you know security is currently.01:37:27.702 --> 01:37:30.515


If you talk about issues, this is issue number one all the time.01:37:30.515 --> 01:37:38.479


So if we do not pass all these security bullet points when you create new functionality, we cannot deliver.01:37:38.479 --> 01:37:44.194


So we are not so far technically to deliver, but we need to resolve some security issues there.01:37:44.194 --> 01:37:46.695


So again, this is tax.01:37:46.695 --> 01:37:47.796


This is tax.01:37:47.796 --> 01:37:50.858


This is extremely sensitive every time we talk about taxes.01:37:50.858 --> 01:37:55.613


So security cannot be covered with 95% or 98%.01:37:55.613 --> 01:38:00.216


It must be covered with 99.99999, because this is not possible with 100%.01:38:00.216 --> 01:38:07.041


There is nobody to say 100% is security, but 99.999 can be achieved.01:38:07.041 --> 01:38:09.378


So we are currently looking at that.01:38:09.378 --> 01:38:17.670


I hope in 2, 3, 4 months I don't know, I hope in 2 but maybe 4 months we will finish this last mile with integration.01:38:17.670 --> 01:38:24.298


And now, when I say integration all the time there is.01:38:24.420 --> 01:38:39.081


But this integration can work for SaaS users Because IRS allows to enable TIN for software.01:38:39.081 --> 01:38:49.220


Only one TIN for this software, For this business central, I can enable one T so you will use actually Microsoft registration team and Microsoft certificate.01:38:49.220 --> 01:38:56.039


You are sending your team, but integration team and integration certificate will be Microsoft certificate.01:38:56.039 --> 01:39:02.556


Irs will not allow three, four or hundreds of different certificates per customer, so we must use our certificate.01:39:02.556 --> 01:39:10.782


So it was a little bit more complicated part to deliver this type of certificate as Microsoft is providing the security channel and users will use.01:39:10.782 --> 01:39:15.636


So for SaaS users there will not be a problem.01:39:15.957 --> 01:39:20.371


Once we complete it you just need to go to click submit and that's it.01:39:20.371 --> 01:39:22.574


You will track your progress.01:39:22.574 --> 01:39:26.921


You will have some traffic lies there.01:39:26.921 --> 01:39:36.021


Okay, traffic lies, I don't mean literally, but some kind of statuses.01:39:36.021 --> 01:39:41.560


You will see this is submitted and then if for some reason, this is rejected, you will get that this is rejected.01:39:41.560 --> 01:39:45.342


If this is approved, you will get this information back from IRS.01:39:45.342 --> 01:39:53.814


So this is really I think it would be wonderful once we complete it and I really encourage everybody minimum who is working with SaaS.01:39:53.814 --> 01:39:56.622


Use it because it will be really great.01:39:56.622 --> 01:39:58.850


You can just click submit.01:39:58.850 --> 01:40:10.478


System will submit, send via emails for all your vendors or, if they didn't provide consent, it will be printed and for IRS it will be submitted and you will get all the information.01:40:10.478 --> 01:40:15.817


If this is good, good, approved, accepted, approved I don't know all statuses now.01:40:16.211 --> 01:40:22.270


You want them to try it right, Like once the security passed, then people should try it.01:40:23.193 --> 01:40:26.697


Yeah, it would be really great and I'm really proud of what we are doing.01:40:26.697 --> 01:40:31.257


Okay, I will go back to some issues we have with all these things.01:40:31.257 --> 01:40:33.577


So this is not everything sunshine.01:40:33.577 --> 01:40:34.399


So we have issues.01:40:34.399 --> 01:40:57.985


And on the other side, for on-prem users and work around in the meantime, before we enable this, a2a is you can download a disk file for submitting to FHIR system so you can download and submit manually to FHIR Again digitally submission.01:40:57.985 --> 01:41:01.515


But you need to download this file and submit to FHIR.01:41:01.515 --> 01:41:08.710


So this was a workaround for this year and to FHIR.01:41:08.710 --> 01:41:17.434


So this was a workaround for this year and if for some reason, we do not finish until the end of the year I do not expect that but if for some reason we cannot complete it, it will be a workaround for SAS.01:41:17.434 --> 01:41:21.182


But in general, I expect SAS users will use A2A integration.01:41:21.182 --> 01:41:25.930


On-prem users will use download disk file and upload to FHIR.01:41:25.930 --> 01:41:28.417


So we will cover all of these things.01:41:29.069 --> 01:41:31.538


So now I will go back to some issues.01:41:31.538 --> 01:41:38.243


Some of issues are completely different.01:41:38.243 --> 01:41:42.520


Users and partners do not know how to use.01:41:42.520 --> 01:41:47.221


Now I can point to Microsoft and I can point to partners.01:41:47.221 --> 01:41:52.676


We delivered this functionality I think eight, nine months ago.01:41:52.676 --> 01:41:56.896


I put a few times on Yammer to people please test it.01:41:56.896 --> 01:41:59.677


And of course nobody tested.01:41:59.677 --> 01:42:02.778


So now I say I can point to partners On the other side.01:42:02.778 --> 01:42:07.176


I cannot point because you are not supposed to test our functionality.01:42:07.176 --> 01:42:12.216


We are supposed to test, but you know this is bidirectional.01:42:12.216 --> 01:42:15.653


If you want to see how it works, you need to try.01:42:15.653 --> 01:42:22.438


You cannot learn how it works without trying Minimum with the sandbox, just trying with some data.01:42:22.438 --> 01:42:25.018


But this is much more on us.01:42:25.018 --> 01:42:30.274


So you know, I just said this is on both sides, but you know, all the time I expect this is on us.01:42:32.051 --> 01:42:42.909


Probably we had to do something, maybe different, maybe where I see we are here in Europe we do not handle with some expressions.01:42:42.909 --> 01:42:48.229


You are working United States when you are using some expressions with 1089, with IRS.01:42:48.229 --> 01:42:59.895


This is natural in not in English, in US English, in US business English, for maybe we use some different captions for some fields, for some page.01:42:59.895 --> 01:43:02.738


So some basic misunderstandings.01:43:02.738 --> 01:43:05.332


Maybe we need to improve some parts.01:43:05.332 --> 01:43:10.858


Then we created even these thresholds for some of them.01:43:10.858 --> 01:43:13.003


It will be again configurable completely.01:43:13.003 --> 01:43:23.833


But that means if you want proper to report, to have everything you need to configure every year, so you need manually to say every year.01:43:23.833 --> 01:43:36.560


And then we provided more luxury so you can handle the different types of vendors people sometimes like, sometimes do not like and yeah, so we met all these issues.01:43:36.560 --> 01:43:43.682


Some of them are real issues, some of them are just misunderstanding because people still didn't learn how to use it.01:43:43.682 --> 01:43:46.787


And yeah, what we found?01:43:46.847 --> 01:43:54.376


First, I received a lot of feedback and I have my folder in email, in my Outlook, with all this feedback and I said, okay.01:43:54.376 --> 01:43:59.733


First, you know, every time you get feedback, positive or negative, this is feedback.01:43:59.733 --> 01:44:04.780


And if you're asking me what I appreciate more, I appreciate much more negative feedback, because positive feedback is all the time okay.01:44:04.780 --> 01:44:07.372


I appreciate much more negative feedback Because positive feedback is all the time.01:44:07.372 --> 01:44:09.036


Okay, I know I'm good.01:44:10.078 --> 01:44:15.951


People are less likely to give positive feedback too.01:44:15.951 --> 01:44:26.542


It's people will typically give negative feedback over positive feedback, and the old saying I remember is a happy person will tell one person, an unhappy person will tell 10.01:44:27.872 --> 01:44:31.797


Yes, yes, yes, spot on, and this is good.01:44:31.797 --> 01:44:37.842


But what I want, if you have negative feedback, send it to me.01:44:37.842 --> 01:44:42.171


Yes, okay, you can talk between you, you can talk, you can.01:44:42.171 --> 01:44:49.244


Yeah, you can say that we didn't make a good job, whatever.01:44:49.244 --> 01:44:50.694


This is not a problem, you know, that's it.01:44:50.694 --> 01:44:53.216


If you didn't, we didn't.01:44:53.216 --> 01:44:56.460


But I think you know feedback is the most important.01:44:56.460 --> 01:45:02.139


Send it to me immediately, as soon as it's better, because if I don't get, I cannot improve.01:45:02.139 --> 01:45:03.292


This is the same.01:45:03.292 --> 01:45:04.394


You know.01:45:04.394 --> 01:45:07.502


Whatever you know.01:45:08.472 --> 01:45:11.377


Now I'm trying to talk, even if this is personally something you know.01:45:11.377 --> 01:45:13.237


I don't know how to improve it.01:45:13.237 --> 01:45:19.590


If I don't know for that, you know how to improve anything in myself.01:45:19.590 --> 01:45:23.635


If you didn't say to me that I need to improve, so I need to know.01:45:23.635 --> 01:45:28.261


Okay, sometimes I can conclude, I can conclude on my from my own and I know how to improve, so I need to know.01:45:28.261 --> 01:45:29.970


Okay, sometimes I can conclude, I can conclude from my own and I know how to improve.01:45:29.970 --> 01:45:36.118


But sometimes, even if I conclude that I need to improve, I will try to improve, but I will improve the wrong way.01:45:36.118 --> 01:45:40.239


Yes, because I didn't know what is really painful for you.01:45:40.239 --> 01:45:41.789


So please send me feedback.01:45:41.789 --> 01:45:44.399


It doesn't mean I will do the same way as you asked.01:45:44.399 --> 01:46:03.697


As you mentioned in the beginning, everyone has its own opinion and you cannot make one fit all, so there is no way to make it, but I will try to make something to be one fit the most, if not all there is no way to all but to fit the most of you.01:46:03.697 --> 01:46:05.181


This what I'm trying to do.01:46:05.644 --> 01:46:09.373


So result is we made we already made some changes in the meantime.01:46:09.373 --> 01:46:22.858


Then we already have, if I'm not from four or five slices in our backlog, what we already concluded we need to improve, especially for create, not only for creating new year, but, uh, when you configure one company, what?01:46:22.858 --> 01:46:23.918


What with other companies?01:46:23.918 --> 01:46:26.484


Okay, you have Visa, but you need to.01:46:26.484 --> 01:46:30.256


If you have 30 companies, you need to go 30 times one by one.01:46:30.256 --> 01:46:37.975


So now we have we are working on some automation when you configure one company to say, okay, reproduce to another company.01:46:37.975 --> 01:46:42.296


So we already got the feedback, and even if we didn't communicate publicly.01:46:42.296 --> 01:46:44.436


So we have a lot of these things in our backlog.01:46:44.436 --> 01:46:58.958


But based on all these feedbacks, conclusion is first we will have directions, we will have session end-to-end 1089, and first I plan to deliver only by myself.01:46:58.958 --> 01:47:05.639


But then I found a lot of people on your side, a lot of people who are talking about that, who wrote about that.01:47:05.639 --> 01:47:11.231


So I talked actually actually just a few days ago, last week, with Steve Jinsky.01:47:11.231 --> 01:47:12.216


Oh, nice.01:47:13.112 --> 01:47:14.256


He wrote a lot of things about that.01:47:14.256 --> 01:47:17.460


Do you want to speak with me about this?01:47:17.460 --> 01:47:20.555


He said this is maybe too long.01:47:20.555 --> 01:47:21.712


No, this is not too late.01:47:21.712 --> 01:47:23.113


I can add you as a speaker.01:47:23.113 --> 01:47:32.154


So we will have a conversation because he's in the first place and if something is not good, you know I do not try to hide.01:47:32.154 --> 01:47:34.157


This is what we talked earlier.01:47:34.157 --> 01:47:37.355


So if there is a beer in the room, okay, let us know.01:47:37.355 --> 01:47:46.154


Yes, we will talk together there with the partner so he can say okay, it was really painful to do this way, another way, so we will.01:47:46.154 --> 01:47:47.853


This is first thing we will do.01:47:48.817 --> 01:47:51.474


I wanted to have someone with me, not to make it easier.01:47:51.474 --> 01:47:58.757


Maybe on the first side it looks easier, but in general it will be more complicated because I will have more challenges in this session.01:47:58.757 --> 01:48:02.118


But another thing is, we will have a round table.01:48:02.118 --> 01:48:05.645


We will have a round table about 1099.01:48:05.645 --> 01:48:07.756


Let's talk openly what we can improve.01:48:07.756 --> 01:48:11.275


So it doesn't mean this is wrong or not wrong.01:48:11.275 --> 01:48:14.639


Maybe this is wrong, maybe this is not wrong.01:48:14.639 --> 01:48:23.573


Never mind, this is a chance, even maybe, for me to explain why we decided to go this way, because sometimes this is easy.01:48:23.573 --> 01:48:24.939


Yes, earlier it was easier.01:48:24.939 --> 01:48:33.860


Yes, if you're asking me, when I first time use automatic car, it was so complicated for me.01:48:33.860 --> 01:48:44.738


So complicated for me because I only use manual transmission and I couldn't die because I hit the brake with my left leg.01:48:44.738 --> 01:48:47.354


Okay, you know.01:48:47.354 --> 01:48:54.015


You probably do not know what it means because in the United States you're driving automatics, all your life I grew up with the manual.01:48:54.671 --> 01:48:55.698


I miss driving manuals.01:48:55.698 --> 01:48:56.856


Oh, okay, okay, okay.01:48:56.909 --> 01:49:01.442


So you know but first time in my life I sat in an automatic.01:49:01.442 --> 01:49:04.038


I took Reta cars in Seattle.01:49:04.038 --> 01:49:06.489


Oh, in one moment I said, okay, I will Reta Cars in Seattle.01:49:06.489 --> 01:49:11.676


Oh, in one moment I said, okay, I will not go for parking, I'll just pay them and that's it.01:49:11.676 --> 01:49:14.059


But you know, this is so better.01:49:14.059 --> 01:49:20.518


Now, if you talk about user experience, you don't need to take care, you just need to hit drive.01:49:20.518 --> 01:49:21.872


This is much easier.01:49:21.872 --> 01:49:24.036


But you need to change your mind.01:49:24.036 --> 01:49:28.716


Okay, left leg is free, don't touch anything with your left leg.01:49:28.716 --> 01:49:29.439


It's not clutch.01:49:29.439 --> 01:49:31.413


So that's it.01:49:31.413 --> 01:49:33.615


You just need to change approach.01:49:33.615 --> 01:49:41.435


It doesn't mean that something is worse just because you used to use differently Correct, this is just something you used for 10 years.01:49:41.435 --> 01:49:43.301


And now this is more complicated.01:49:43.301 --> 01:49:52.737


And when I decided to buy a new car after some years, I decided I would buy an automatic transmission because in Europe, especially in Serbia, this is so rare.01:49:52.737 --> 01:49:58.537


People are using mostly manual transmission, and my wife it was in the beginning.01:49:58.537 --> 01:50:02.697


Now, okay, she will not listen to this podcast.01:50:03.530 --> 01:50:14.195


Well, if you want a real treat, chris, maybe I don't know when you come to the United States, get a Tesla and use FSD and let the car drive for you.01:50:15.050 --> 01:50:15.934


Yeah.01:50:16.275 --> 01:50:16.435


Yes.01:50:17.292 --> 01:50:18.416


Maybe I would try this.01:50:19.712 --> 01:50:21.694


The FSD here.01:50:21.694 --> 01:50:22.798


I use the FSD.01:50:22.798 --> 01:50:25.372


It goes from parking spot to parking spot.01:50:25.372 --> 01:50:26.295


I don't even drive.01:50:26.655 --> 01:50:28.451


Yeah, yes, alexander.01:50:28.451 --> 01:50:35.231


Good thing that you didn't drive a stick or manual in Seattle, because Seattle has a lot of hills and you would have a.01:50:35.231 --> 01:50:38.862


It's a lot of work driving manual on hills.01:50:38.862 --> 01:50:41.820


But, I grow up with hills.01:50:41.820 --> 01:50:42.987


Yeah, and it's easy to right.01:50:42.987 --> 01:50:43.670


Yeah, you can do it.01:50:43.670 --> 01:50:44.792


For me this is really easy.01:50:45.094 --> 01:50:46.377


This is no problem for me.01:50:46.377 --> 01:50:50.225


But you know, this is what I wanted to say.01:50:50.225 --> 01:50:51.613


Sometimes new is just new.01:50:51.613 --> 01:50:54.114


It doesn't mean this is better or this is new.01:50:54.114 --> 01:50:56.475


So you need to change your approach.01:50:56.475 --> 01:51:03.171


You need to learn how these new things are working, and probably many of these issues are just because this is new.01:51:03.171 --> 01:51:09.661


So I want to explain why we are doing the same, why we're doing this new way, new approach, because there are a lot of reasons.01:51:09.661 --> 01:51:15.324


As I said, if you use old way, it will be painful in the future as well.01:51:15.324 --> 01:51:19.059


So we wanted to change this approach and I know this is breaking change.01:51:19.059 --> 01:51:21.167


So you need to switch to a new approach.01:51:21.188 --> 01:51:25.752


This is one thing, and I want to explain in a regular, in a talk, not in a session.01:51:25.752 --> 01:51:31.717


I just want to talk with the people to explain because you can raise the topic here why you did this way.01:51:31.717 --> 01:51:33.578


Maybe I will get some good idea.01:51:33.578 --> 01:51:34.659


Yes, we can change it.01:51:34.659 --> 01:51:37.002


So this is not a round table.01:51:37.021 --> 01:51:40.425


To explain myself why we are doing one way or another way.01:51:40.425 --> 01:51:42.046


This is bidirectional.01:51:42.046 --> 01:51:43.346


I want to get some ideas.01:51:43.346 --> 01:51:45.112


We want to talk.01:51:45.112 --> 01:51:48.734


Maybe I will explain why we decided to go one way, but maybe in this communication.01:51:48.734 --> 01:51:54.341


Yes, we can go this way, but we can change for 2% and it will be much easier and better.01:51:54.341 --> 01:51:57.099


So it will be a roundtable, absolutely open.01:51:57.099 --> 01:52:00.034


We can talk about everything and we will see.01:52:00.034 --> 01:52:06.970


We have enough time to complete whatever is missing to make it a really amazing functionality until the end of year.01:52:06.970 --> 01:52:12.061


So I really want to have one peaceful December and January without stress.01:52:12.061 --> 01:52:20.172


I mean for all of us, for our customers, for you as a partner and for my engineers, for me and for our support.01:52:20.172 --> 01:52:22.640


I just want to have this business as usual.01:52:23.369 --> 01:52:29.880


Hopefully next year you will have that Well, mr Alexander, sir, we've cannibalized a lot of your time.01:52:29.880 --> 01:52:32.050


We really appreciate all of the information that you shared.01:52:32.050 --> 01:52:53.113


I could talk with you for hours and hours about all these great things, but I do have one last question for you, and you had mentioned how great it is being a grandfather, mentioned how great it is being a grandfather.01:52:53.132 --> 01:52:53.975


Did you feel life change after the?01:52:53.975 --> 01:52:56.439


Your grandchild was born, completely?01:52:56.439 --> 01:52:57.682


And this is, yeah, now you know talking.01:52:57.682 --> 01:52:58.484


What is the best?01:52:58.484 --> 01:53:00.930


Uh, this is the second.01:53:00.930 --> 01:53:03.956


Actually, this is the third best thing in my life.01:53:05.900 --> 01:53:08.869


I will start with paraphrasing Churchill.01:53:08.869 --> 01:53:23.591


If I am properly paraphrasing, the best thing I did in my life was the moment when I proposed my wife and this is something what I really believe, and this is by my heart, because without her, nothing could be happening.01:53:23.591 --> 01:53:34.305


So she is definitely my strength, she's my main supporter and only she knows what she needs to get from me.01:53:34.305 --> 01:53:46.898


You know, especially when there are some hard days working and other things and I'm a really specific person, I know I don't want another Alexander with me in the same room very often.01:53:46.898 --> 01:53:50.579


So this is probably the first good things I did in my life.01:53:50.579 --> 01:54:00.323


The best thing, second, the best thing in my life that happened was when I became a father, because, wow, this is new life when you have your child, your own child.01:54:00.323 --> 01:54:18.122


But again, third, the best thing in my life is when I became a grandfather, and this is completely different and I said, okay, now I will make all stupid things with him, but then, yes, I want to enjoy with him and I'm doing some stupidity with him, especially now he is three and a half.01:54:18.122 --> 01:54:23.378


We can do many things together, but I'm not an irresponsible person.01:54:23.378 --> 01:54:25.814


Only what I can do.01:54:26.114 --> 01:54:27.619


In English there are good words.01:54:27.619 --> 01:54:28.713


In my language we do not.01:54:28.713 --> 01:54:31.534


We have only one word, and this is very often I try to explain.01:54:31.534 --> 01:54:36.475


In Serbian this is not possible to explain, but in English this is very easy.01:54:36.475 --> 01:54:39.377


I am responsible but not accountable.01:54:39.377 --> 01:54:42.555


My son and his wife.01:54:42.555 --> 01:54:45.395


They are accountable for him and that's okay.01:54:45.395 --> 01:54:49.779


I was accountable for my kid, but for him I am absolutely responsible.01:54:49.779 --> 01:54:53.900


I cannot allow that he will hurt himself, or not only himself, some other person.01:54:53.900 --> 01:54:56.436


I'm really taking care about that.01:54:56.436 --> 01:54:59.460


But everything outside of that we can make a joke.01:54:59.460 --> 01:55:03.317


Yeah, we can do whatever we want and this is really amazing.01:55:03.317 --> 01:55:06.056


Unfortunately I didn't have.01:55:06.056 --> 01:55:10.475


This is a really bad thing what I will say, but you know I don't try to hide.01:55:10.475 --> 01:55:11.599


My son know this.01:55:13.695 --> 01:55:31.780


In my country we had really tough days, especially when he was born 1993, 1993, serbia, actually Yugoslavia is still in Guinness Book of Records with the biggest inflation ever in the global race.01:55:31.780 --> 01:55:36.421


So really we had war times, we had hyperinflation.01:55:36.421 --> 01:55:45.699


So in these days when he was a kid, unfortunately I had to work all day so I didn't have enough time to be a good father.01:55:45.699 --> 01:55:49.422


I tried to be the best father I could.01:55:49.422 --> 01:55:51.789


When I see results with him, you know I'm proud.01:55:51.789 --> 01:55:55.039


Now I'm extremely proud what he is doing.01:55:55.039 --> 01:56:03.878


So results are good but I wanted and I'm really sorry I didn't have enough time.01:56:04.010 --> 01:56:05.375


It sounds really ugly, but I didn't have enough time.01:56:05.375 --> 01:56:08.926


It sounds really ugly, but I didn't have enough time to be a better father for him.01:56:08.926 --> 01:56:17.645


Now, even if I work too much, I have enough time minimum to be a good grandfather.01:56:17.645 --> 01:56:23.983


So we are trying to spend some weekends to go to some spa, to go here and there.01:56:23.983 --> 01:56:28.942


This year we will go together first time to summer vacation.01:56:28.942 --> 01:56:33.581


So this is amazing, having him with you.01:56:33.581 --> 01:56:39.015


I am three times younger than I am with him, so I can continue.01:56:39.015 --> 01:56:41.599


Now we can speak one hour and a half only about this.01:56:41.850 --> 01:56:47.547


No, we can catch up with you, so I will stop here, but this is amazing, amazing, that's amazing.01:56:47.568 --> 01:56:56.216


I hear that often and it is challenging when you have children because you do have a lot of responsibility being accountable for them, so it is challenging.01:56:56.216 --> 01:57:02.739


Sometimes you have to make hard decisions of working to be able to provide for them versus spending time with them.01:57:02.739 --> 01:57:09.096


But when you have a grandchild it's different because, as you said, now, usually it's a little bit later and you can take the time with them.01:57:09.096 --> 01:57:19.117


And the feeling that you get now, when you have that to me my thought was I'm done with life, like I've already done everything I need to do.01:57:19.550 --> 01:57:29.210


Now I can relax and enjoy because it's like a weight has been lifted off your shoulder, like you have a child and now that child has reproduced to create another generation.01:57:29.210 --> 01:57:37.501


So you did what you needed to do and now you can breathe and enjoy and go to the park.01:57:37.501 --> 01:57:38.523


It's the same thing.01:57:38.523 --> 01:57:42.395


I text my daughter recently about that and said, oh, do you want to go to the park?01:57:42.395 --> 01:57:44.155


Right, because the baby loves going to the park.01:57:44.155 --> 01:57:45.756


Do you want to go to the park Right, cause the baby loves going to the park?01:57:45.756 --> 01:57:47.162


Do you want to go to the park this afternoon?01:57:47.162 --> 01:57:48.708


Would I have done that when she was a little?01:57:48.708 --> 01:57:54.139


You know, chances were probably not because of working, but it is a great feeling and we appreciate that.01:57:54.139 --> 01:58:15.603


We appreciate all that you're doing for business, central, uh, the community and, with all the features and functions you're adding, the sustainability, and also all the great things you're doing for that other generation of yours with your grandchild, and I can't wait to talk to you more about this in a few weeks yeah, yeah, yeah guys still in three weeks, if I'm not wrong, in las vegas.01:58:15.844 --> 01:58:18.210


So and hopefully you bring in a different cup.01:58:18.530 --> 01:58:21.514


That's all I'll say uh, no cups, no cups.01:58:21.514 --> 01:58:24.818


No, I maybe talk face to face.01:58:24.818 --> 01:58:25.519


Why not cuffs?01:58:25.519 --> 01:58:28.922


But I'm trying to do something different.01:58:28.922 --> 01:58:30.323


But no cuffs anymore.01:58:30.805 --> 01:58:32.587


Perfect, perfect, thank you very much.01:58:32.587 --> 01:58:33.547


Have a good weekend.01:58:33.608 --> 01:58:35.289


We'll see you in a few weeks and again, thank you for your time.01:58:35.449 --> 01:58:36.692


We really appreciate it, you too, guys.01:58:36.692 --> 01:58:38.113


Ciao, ciao, bye, take care, ciao, ciao.01:58:39.795 --> 01:58:47.123


Thank you, chris, for your time for another episode of In the Dynamics Corner Chair, and thank you to our guests for participating.01:58:47.184 --> 01:58:48.706


Thank you, brad, for your time.01:58:48.706 --> 01:58:53.917


It is a wonderful episode of Dynamics Corner Chair.01:58:53.917 --> 01:58:55.685


I would also like to thank our guests for joining us.01:58:55.685 --> 01:58:58.698


Thank you for all of our listeners tuning in as well.01:58:58.698 --> 01:59:13.292


You can find Brad at developerlifecom, that is D-V-L-P-R-L-I-F-Ecom, and you can interact with them via Twitter D-V-L-P-R-L-I-F-E.01:59:13.292 --> 01:59:26.639


You can also find me at matalinoio, m-a-t-a-l-i-n-oi-o, and my Twitter handle is Mattelino 16.01:59:26.639 --> 01:59:30.274


And see, you can see those links down below in their show notes.01:59:30.274 --> 01:59:31.637


Again, thank you everyone.01:59:31.637 --> 01:59:33.181


Thank you and take care.

Aleksandar Totovic Profile Photo

Aleksandar Totovic

Principal Product Manager - Dynamics 365 Business Central