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Welcome everyone to not another episode of Dynamics Corner.
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This is a new segment.
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Dynamics Corner Unplugged and we have an amazing topic today and I'm just baffled.
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I'm your co-host, chris.
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And this is Brad.
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This episode was recorded on June 5th 2025.
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Chris, chris, chris, I like that Dynamics Corner Unplugged.
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What is Dynamics Corner, dynamics corner unplugged?
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It's when we talk about a topic not related to the dynamics industry or the dynamics products week.
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With us today, we had a great episode about a book that we recently read, called Framed a villain's perspective on social media.
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With us today, we had the opportunity to speak with the author of that book, tim Orr.
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Hello, hey guys, hey good evening.
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How are you doing?
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Yeah, it's evening over here, Chris.
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It's evening over there, on this side of the globe, how are you doing?
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Yeah, it's evening over here.
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Chris, it's evening over there On this side of the globe.
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How are you doing this evening?
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Yeah, not bad.
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We finally got a hot one in New York here, very nice.
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Interesting fact.
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I recently, by saying within the last half hour, sent a screenshot of the weather that it's warmer up north than it is here.
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Oh interesting, wow, so it was five degrees warmer.
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we have the humidity because rainy season started, but can you tell the difference, though, between five degrees and other degrees, like 20 degrees?
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Uh, it depends on humidity, I guess.
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Right, I think it's the humidity in the sun.
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I.
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I think when it gets cold, like we talked about negative 10, negative 20, it's all the same thing.
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So that's it's interesting.
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So you have a warm one.
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New York is the worst when the weather gets warm, by the way.
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Yeah, no doubt about it, but no, it's supposed to hit like 89 today, so it's steamy, it is steamy, so it's steamy.
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It is steamy, it's interesting.
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So I've been doing a lot of thinking about some things, chris, and it's relevant and, tim, that I was looking back at what some people may say was sort of like the downfall of the Internet or a pivotal point to it, and that was the inventing of the infinite scroll.
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I read in a book many months ago with, I think was slow productivity, talked about how uh azaraskan I think it was back in 2006 invented the infinite school, whereas early on you used half to um next page yeah, next page.
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And now you just have that infinite scroll on your speed.
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So, uh, it's.
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It's interesting when, when I read that, I thought about that and it made me think about a lot of things.
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But do you also want to know what made me think about a lot of things?
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What's that?
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What is that?
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What is that?
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I recently read a book and I will tell you honestly, I have 12 pages of questions and I'm nervous that I won't be able to get to them all from the conversation.
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The book that I read was Framed A Villain's Perspective on Social Media.
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Awesome, and with that, sir, would you mind telling us a little bit about yourself?
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My name's Tim O'Hearn.
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I began my career as a software engineer many years ago.
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I spent most of my 20s actually working in quantitative finance as one application of my skills, but I think the most unique side quest here was that I worked on the underside of social media, so thinking about some of these unique paths of breaking terms of service and profiting from breaking the rules, which ultimately led to me writing a book called Framed A Villain's Perspective on Social Media, which talks about growing up with the internet, learning how to program and break the rules, profiting from breaking the rules and then coming to terms with this gigantic mess that is the internet today.
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It is a gigantic mess and I will say when I was reading this book, it is very informative, very well written.
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So many things went through my mind when I was reading this book and first it was a walk down memory lane.
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Even generationally, we're slightly different, but I do remember a lot of the points that you had talked about and I really had a lot of aha moments.
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It made me go back to which you mentioned later in the book.
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Early in the book you were talking about instagram and bots and stuff and I was thinking the first thought was, before I talked about some other thoughts, was instapy.
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And then I said, uh, instapy, I used instapy to get followers and to even to that point I actually did a pull request for instapy.
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Wow, to add the multi-user logging so you could have multiple users and have the logging to it.
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So I actually go back in history.
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I have a pull request for something that I did for instapy to go no way.
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Yes, sir, it's still in your github I still in my github.
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I looked it up I printed it out I have the issue and the pull request number and I did quite a bit with Instapy early on.
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I knew nothing about Python, but I was able to figure out what I needed to do to get it going.
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So you had me.
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Nostalgia.
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Nostalgia was everything.
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It brought me all the way back in the days when I started out before the Internet, when we had dial up and I ran a bulletin board with Fidonet and a couple other things.
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But before we get into it and, by the way, I do like your stories, like with Cutlet, with Shark Social and all the names that you have it was great.
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I really want to get into all of that.
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What made you write the book?
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I want to inspire you to write the book.
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I'm sorry.
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Yeah, brad, I would say a lot of the motivation came from reading other contemporary works that were supposedly big tech exposes and always feeling like something was missing, to an extent also feeling like I could do better, and, as I workshopped more and more of this content, realizing that I didn't necessarily have a screenplay here, I didn't have this wonderful made-for-Hollywood narrative, but I had enough that hadn't been told before, and so I was motivated by the fact that if I didn't capture this, it was probably going to be lost, starting with MySpace and going through a lot of the nitty-gritty of what even happened on Instagram.
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It's interesting.
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Go ahead, Chris.
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I'm sorry.
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I'm sorry.
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I'm curious why the title Framed?
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A lot of the titles of these books were using terms like framed, disrupted, irresistible.
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You have a lot of these common usage patterns for it, so I'm like let me show that my book fits in with these, but also that it stands out almost as a meta commentary of contemporary technology books.
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Framed specifically is interesting because, if you guys remember early web 2.0, when you had any type of content feed, there usually was a very thick border, also known as a frame, around each piece of content, and this was even apparent on early Instagram, where it's like now you don't see it as much like even in this, the recording studio.
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Here we have much, much thinner, kind of all the way stretched to the screen, border type frames.
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In the past, these frames were actually almost like an artistic element, so I thought it was a play on words as well as it was a meta commentary on these things, in addition to a framing being my perspective on something.
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I love it.
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No, it's great.
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And, to go back to it, it was a great framing and I think you'll walk through and talk through the technology and what was going on.
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If anybody, I recommend reading it because it will take you through memory lane and even, as I've mentioned, even generationally.
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You know someone with my generation working in the tech industry, paying attention and working with all of this.
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Your viewpoint was a little bit different, which was, I appreciate it, because it was a generational gap with how we look at technology or what is going on and what we do with it and how we adopt it.
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So it's wonderful.
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The other thing, and again I'll start off with you know, some levity type things before I get into a lot of the questions, but, chris, I want you to go to whendidmyparentsbangcom.
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Someone's going to do that right now.
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Go to whendidmyparentsbangcom because, tim, when did my parents bangcom come into play?
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A long time ago when I was in college, to play.
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A long time ago, when I was in college, you began to see this ease of use of like somebody learning how to program and then deploying a web app all by yourself.
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So, going from I'm taking these classes on theory, I'm taking calculus, let me just make a website that I can actually use.
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That might also fit in with, like, a social tie-in.
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So I created a website called when did my parents bangcom?
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I launched it in roughly 2014.
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And the idea was that it was a calculator site based on your birth date plus some other information which would estimate your date of conception, which was like, very interesting, because everybody has a date of conception and people like, when you think about it, you're like, oh, like you're a Valentine's Day baby, you're a Thanksgiving baby.
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I wanted to harness that while also practicing how to code a front-end web app, and also a very early integration with Facebook's API, so you could link your Facebook and pull your birth date from that and then share the content on Facebook as well.
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Yeah it was great, that's fantastic.
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The inspiration I think you had mentioned was from you know when am I going to die, or whatever that was.
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Yeah, death, clock Death clock, another one of those.
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Like I said, it's interesting, a lot of good information in here and, as I mentioned, going back a lot to I'd like the terminology, because, even going back to when you're talking about early days, in the onset of some of the stuff, like with the pimping MySpace, we talked where you created MySpace and the evolution of, as you talked about, we talked where you created MySpace and the evolution of, as you talked about, the MySpace counter, and then moving on to Facebook and having likes, and then the talk about the dislikes, and then even to the Twitter point of having Twitter bots for followers, and then obviously progressing up to a big portion of it you talk about is Instagram, which was great, and also, I really am interested, interested.
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I have to talk to you about those apis uh, even the one that you had to take down, uh, or uh that you mentioned in the book too.
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So, um, on the top friends, I think api for facebook is what it was that you had in there yeah, sure as well, so with this and I think we can jump into it, but someone that's reading it or you think about reading it what is the key takeaway that you think that you have for the book?
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We've missed a lot of this context on the history of the web, meaning why it is what it is today, and this push and pull between people like us as users, platforms like the publicly traded companies today, and then that sneaky, pesky layer of advertisers and platform adjacent services.
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Everybody wants something different and in many, many cases these wants and needs are naturally conflicting.
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There's only so much space on the screen, there's only so much money to go around, and we notice these very odd patterns of behavior and of information retrieval born out of this.
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That's great and I liked how you talked about that.
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Speaking of the space on the screen, your history again, the history of the internet.
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You were reading on the Scranton Times with the advertising.
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I liked as you went through it because I remember that time personally and I remember being so frustrated, even thinking of some of the popular sites.
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Now, as you scroll and the ads pop up, they take and you jump and then you read three sentences and go forward.
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So it really goes to something that you had mentioned in the book that resonated as well, which is just a quote from your book.
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My eyes are getting old at this point, but my corruption of screen grab no longer refers to impulsively saving what appears on a screen.
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My idea of screen grab refers to the impulse to physically grab the screen, the device, even when not beckoned by vibration, sound which we'll talk about some of these or visual notification.
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It is a cerebral clutching of electronics.
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And when we talk about screen grabbing, you explained screen grabbing originally a little bit differently.
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What is screen grabbing?
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I see screen grabbing as most fundamentally the practice of taking a screenshot of what appears on the screen.
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So this original, you know you're taking a screenshot, you're taking a grab, whatever we have all these different terms for it.
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But in the chapter which I named screen grabbing, we really begin talking about addictive types of behavior and antisocial behaviors, problematic behaviors born out of mobile device usage, and the hypothesis that I push there, which could probably be a standalone book, is that a lot of these design elements were actually borrowed from video games.
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So some of the things that I remember being so addictive of growing up with even a PlayStation, to then much more like World of Warcraft and other types of games that have a reputation for hardcore gameplay.
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We see a lot of this beckoning and a lot of this desire to play and play more and ascend high scores that then was transferred to social media apps.
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I see that and I will add guys, that chapter was originally probably three times as long and I just had to make a decision is this book mainly around the addictive nature or is it more around the history?
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And what I did there was so much more there that I just had to cut Is that like a gamification?
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Is that the term?
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Similar to that where, you like, you create an app that makes it like a game, so you get addicted to it because it's like it's a game and be able to?
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Yeah, I to reduce it down to a word, I think we are talking about gamification and a lot of contemporary like research.
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Nobody has really addressed it, but for me, the way I grew up and what I remember was for so long on these either early apps like twitter or like late, when everyone was still using them on their parents' desktop browser, you were still searching for new stuff to do, like the news feeds weren't that good, you were still like clicking through other tabs and it wasn't immersive, whereas at the same point in time, video games were incredibly immersive.
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Yeah, yeah.
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It is, and you experimented with a lot too, because you went through a lot of the things that you talk about and also with with purchasing Twitter followers and and keeping score on that, and you talked about the scores with with likes and it just, like I said, it just resonates with what people look at right now.
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They look at, they care about the follows, they look care about the likes, they care about all of that information versus the depth of it.
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Right, it's not the depth of what you're doing or the depth of what you have, but I can have, as you had what 5,000 fake followers as a senior in high school, which was a key point, and then going through your career.
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Then you started targeting some of this more with advertising when you were over at Cutlet and it's not advertising, excuse me, but tracking uses.
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Can we talk a little bit about that?
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The term growth hacking comes up a lot, and it's funny because I was recently asked to interview for a position where it was essentially called a growth engineer.
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So now we've had software engineers, devops engineers, product engineers and now something actually called growth engineers and I said, hey, I don't think I'm a growth engineer.
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I'm kind of like a backend Python guy.
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Then I looked at the job description and I realized that the job description was describing all of the things that I did when I was the special projects lead at this app called Cutlet, and what that was comprised of was these persuasive technology systems and analyzing the behavior of my systems or the success of what I did, based on these same metrics.
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So a lot of it was reduced to oh hey, tim, they're spending 5% more time in the app compared to version one Good job.
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Or, hey, they're returning more often when you sent this push request, or, sorry, this push notification versus this push notification Good job.
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So in this practice of growth engineering, a lot of what I was doing, the only success metric was improving these user stickiness metrics, such as how often they're active and how engaged they are when they are using.
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Got it.
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So growth hacking?
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So I'm just trying to understand all of this.
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So growth hacking is essentially you trying to keep them on the screen or trying to keep them on the app as long as you can.
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Is that a fair statement?
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Yeah, it seems like when growth hacking has now been rebranded as growth engineering, because I guess hacking is also a dirty word.
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Sounds professional, yeah, and even I was like, wow, that's interesting, this only happened within the last week.
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Also, my book is already published, so I see this role and they're like, oh well, you could do this, maybe you could do that.
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And I'm like geez, like growth engineer and it's all of these things.
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So a lot of it.
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Yeah, it does come down to running experiments on users and your career essentially rising and falling based on the success of those experiments.
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The more mainstream approach to this we see at all social media companies, but they all just use generic titles for their employees because they have so many employees, right?
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So if you have tens of thousands of employees and some of them do work on growth or consumer facing products, they're probably just called software engineers.
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We're just seeing more, more of this like title.
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You know more divergence into specific titles at smaller startups.
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It is a nice name for someone who wants you to be addicted or draw to the app which you know.
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I was reading some of this stuff and I just think of the dopamine rush, right, which you talked about with becoming attached to your phone or becoming attached to the vibration, to almost where it's like it is the relationship when you're having a text from someone.
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I think, yeah, I will keep saying to everybody, like I said, I'm I'm jumping around a little bit because there was so much in this book and I'd really felt as part of your life the way you went through it, because you talked about so many parts of like, even your dating relationships with women and the texting and the feeling of just getting the buzz and the vibration, which was where you associated the buzzing, the text, with your female friend's affection.
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It was a good comment that you made.
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This is something where I really feel that I could have carved out this chapter screen grabbing and had a standalone book, because these are things that as soon as I thought back to like what was going on in my head I mean, to understand what's going on in a 14 or 15 year old's head is tough to begin with, but to think back to how I remember it going down, so much of it was was dating centric, you know, and this is dating well, well before what we think of modern, you know, like app assisted dating.
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This is really the beginning of it, the first frontier, and nobody else has written about it in the same way.
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And, of course, in some cases I look like a dork, but in other cases people have read it the same way and they're saying, wow, like, this makes a lot of sense and maybe that is the most the strongest association that most people have with their phones.
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Like, when you open your phone or you turn it over, you unlock it, what are you actually hoping to see?
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Like what's number one?
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A lot of people would say it's the equivalent of the risky text or the old flame who decides to rekindle things.
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I don't think we're that far detached from it.
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We just have all these different ways, and a lot of people are probably embarrassed to admit that.
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That is a great point as far as what you're going to get or what you're going to see or what you're going to feel, or that like again, that dopamine rush that you become addicted to and you almost become trained for those vibrations of those things.
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And then you're and you talked about, we all talk about is the attention span that you're starting to have now with all these constant notifications, uh, and the, the alerts of those notifications as well too.
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Um, and then you did also some pretty interesting things.
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Uh, you participated in the hackathon as well, early on at a young age.
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That was a very interesting story.
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It's quite impressive as well, too, to talk about that.
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So, how was that working?
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At the hackathon the internet, you get to see broadly what's out there.
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And I went to a good school, but not MIT.
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So you're looking and saying, okay, what are the top jobs, how much money can you make?
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Whatever, and back in you know 20, again, like 2013, 2014, 2015,.
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It was a really exciting time to be studying computer science, I would argue, much more exciting than today, where it's kind of like the opposite.
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I participated in hackathons because I saw the hackathon as this contest where you would be brought together with like-minded individuals and all of the cool companies that maybe only would visit the campus of UPenn of the top schools.
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They would maybe give people like me a shot, and going to Penn Apps at University of Pennsylvania was one of these really cool experiences for me, and I'm also happy to say that some of the specific projects that I mentioned as far as having inspired me, I've actually reached out to some of these people after publishing the book and they've enjoyed it too, and they've said, yeah, sure, I'll take a read and whatever, because they realize that people might not be talking about it with this vast appreciation 10 years later, but they probably should be, because there's a lot of things there that again have been completely lost.
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What a hackathon was 10 years ago is nothing like they are today.
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That's what I feel as well, too.
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Speaking of reaching out, one thing I found that was interesting you did in the book is you talked about how, years later, speaking of reflection, you reached out to someone that cyberbullying's a big topic today, and you admittedly had someone on the within the book that you talked about.
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We can talk a little bit more about them with the artist the music artist and how you reached out to him after you know, as you were writing this book, thinking back and talking about how he felt with the bullying.
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Can we talk?
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a little bit about that.
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Thank you for pointing this one out, because the title of this chapter is probably the weirdest in the book.
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I believe it's called Say Hello to my New Gangster Friend, and the spoiler here is that I was the new gangster friend and it's because I had become friends with someone on MySpace and I had entered into this juvenile cyberbullying relationship with him before we even knew what cyberbullying was Like.
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This was at a point where the only term we had to describe this was maybe trolling, and essentially what I did was we're talking 20, I don't know 2007.
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At this point I found this essentially EDM artist, so somebody producing electronic music on MySpace, and for some reason I decided right then and there that I didn't like his music and you know I get into it more in the book.
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But I, you know I was just saying hey, you're stupid, your music sucks, and these are just like.
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These aren't even cruel comments compared to what you see on the internet today.
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But it was something, and the point is that it was my negative, you know my attack, basically.
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And then his attack back where he's saying oh, you know, this guy doesn't, for example, use G's at the end of words that end in I and G.
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So he's a gangster, right.
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He's kind of adopting some of this more like Ebonics based speech or whatever, and I love rap music.
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So it was true, if you looked at my thing you would say here's this kid in you know, scranton, pennsylvania, who's like 14 years old maybe and has like rap lyrics and things of a culture that is clearly not his.
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Uh, meanwhile, this guy, eagle um, actually lives in the arctic circle in norway.
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So what a bizarre clash of cultures.
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And uh, for the book, I remembered, just remembered, just ragging on the guy and I remembered our exchange and I said you know, it would be really useful, not just for the book but also on a personal note, to reach out to him and be like, hey, man, I'm sorry for being a dick, and let's like see what we could do here.
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And he was super receptive to it.
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We sat down for an interview.
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I apologized he had nothing to apologize for, but he apologized anyway and I kind of built a chapter around it.
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I think that's a really unique one.
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It's kind of like this notion of you know, the comeback or the revisiting of it, the redemption, as we've seen.
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You know, it's kind of like my redemption story, but also talking about the extremely harmful and potentially far-reaching effects, because I remembered it from 15 years ago.
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He also remembered it from 15 years ago, so it wasn't like a passing blow.
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We really went at it there.
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That's the point that I also wanted to bring to.
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It is that story.
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It just shows that the importance of what you do because again, the cyber bullying where you can write, as you had mentioned, your music, sucks right.
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It's bad to this artist on there that you didn't have any other reason to interact with besides to comment, and again, with the internet, in this type of action you really don't see the person on the other side, right.
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So now with this, we can all sort of hide behind that keyboard you know, be a keyboard warrior, as I call them and say things to someone, but to see that 15 years later, when you did reach out to him, you spoke with him, he remembered it.
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It just shows that some of these things that you say or do do have a lasting impact on someone, and that's something that really resonated me do have a lasting impact on someone, and that's something that really resonated me and I admired that you actually did go back to apologize.
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I don't know what his life would have been different.
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Like you know, obviously, he's still doing music, but just to just to know that someone says, hey, I'm sorry, I did that to you must have been good for him as well too.
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Yeah and hey, I sent a free copy of the book to the Arctic Circle there in Norway and it was just very interesting A part of growing up, this type of redemption arc that you don't often get.
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I also visited Norway last year so when we were originally talking I was like hey, I was like I didn't even know you were based here.
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I was just in Oslo, you know, reporting on a track meet and you know I thought it would be worth reaching out.
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He remembered it and I guess the other ironic part, which I do admit in the chapter, is some of it is really just part of growing up and tastes changing, because now I listen back to his music.
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I actually think he was way ahead of his time and I listened to music just like his almost every day while I was writing the book.
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So that's the greatest irony.
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It's like the music didn't suck.
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It was actually great and it's still better than anything I could do.
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That's great and that is quite ironic.
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And again, I know we're talking about some of these points and some of the chapters out of order.
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Again, just to go through, because, again, a lot of it to me.
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To be honest with you, I told you I have 12 pages of notes because when I was reading this I was so I couldn't put it down because of the walk through memory lane.
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I keep reading that to everybody.
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Just go through it.
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And it brought back so many points of my life as these things were occurring and it's almost like music.
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It made me realize that music used to be.
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You know, when you think of memories, you always think of associations and a lot of times people have music and they think of when a song was published or released and that tells you what time you were in your life.
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Okay, I remember doing this, I remember this going on, but as you were going through the story it was.
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It took a different twist for me because I remember my space, even though I barely used it.