Ryan Redmond

Professional Highlights:
CEO, Optrua (2022 - Present): Currently launching a new venture based on the lessons learned over a fulfilling career in technology and consulting.

Practice Director, sa Global (2021 - 2022): Led practice areas, focusing on optimizing business processes and technology solutions.

Practice Director, Dynamic Consulting (2020 - 2021): Oversaw consulting practices, emphasizing CRM technologies and business optimization.

CEO, Customer Dynamics (2004 - 2020): Established and led a Microsoft Gold Partner and Systems Integration Company for over 16 years. Specialized in CRM technologies, enterprise system architecture, and business process optimization.

Director of CRM Development, Lilly Software (2001 - 2004): Oversaw CRM tools development for the manufacturing industry, focusing on software architecture and system design.

VP of Technical Services, Alpine Systems (1994 - 2001): Managed technical teams delivering ERP consulting to manufacturing companies across North America and Canada.

Technical Field Consultant, Alpine Systems: Provided hands-on ERP consulting, specializing in system implementation and optimization.

U.S. Navy Veteran (1982 - 1988): Served as a Machinist Mate in the Navy Nuclear Power Program aboard the USS Enterprise. Responsible for Navy Nuclear power systems used for clean water, electricity, and ship propulsion.

Educational Background:
University of Utah (1989 - 1994): Earned a BS in Mechanical Engineering, graduating Cum Laude. Self-financed education through entrepreneurial ventures.

Technical Capabilities:
Enterprise Applications: Over 25 years of experience in implementing and optimizing Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) solutions. Specialized in transforming business processes and driving operational efficiencies through these platforms.

Microsoft Products: Over 20 years of experience working with Microsoft Products, particularly in CRM Implementation and Consulting.

Agile/Rapid Development: Strong advocate for Agile methodologies, emphasizing continuous improvement and incremental value delivery.

Global Team Management: Experience in managing international development teams in India, Palestine, Latin America, and the Philippines.

System Architecture: Extensive background in enterprise system architecture, design, and implementation.